RWD Consulting, LLC ยท 1 day ago
AV/VTC Service Technician
United States
Full-time
Remote
Mid, Senior Level
$75K/yr - $75K/yr
5+ years expRWD Consulting, LLC is seeking an AV/VTC Service Technician to provide technical support for electronic equipment including audio, video, and projection systems. The role involves troubleshooting, repairing, and maintaining AV systems, as well as providing technical instruction to customers.
ConsultingCustomer ServiceHealth CareInformation ServicesInformation TechnologyLogistics
Responsibilities
Troubleshoots, repairs, and maintains electronic equipment such as audio, video, sound, lighting, and projection systems, as well as other systems as required
Thorough knowledge of protocols and AV design, including signal flow, H.323, H.264, SIP, WebRTC, and H.239 duo-video, video bridging and gateways, and applicable platforms, including WebEx, Zoom, and Microsoft Teams
Networking experience with setup and servicing commercial-grade networking devices: Waps, Routers, WiFi bridge, Managed switches, and VLANs
Responsible for installing, terminating, and optimizing the cabling, associated devices, computers, digital technology, and commercial off the shelf technologies as required by scope and design
Excellent knowledge of networking addressing schemes and network integration. Experience in IP cameras, IP access control. Must have experience in PTZ camera installation and servicing
Provide technical instruction and assistance to customer representatives regarding installation, operation, repairs, and maintenance
Responsible for troubleshooting of mechanical and electrical equipment
Work directly with customers to investigate, troubleshoot, and diagnose technical product problems
Provide written customer-ready documentation of all analysis performed with root cause/corrective actions identified
Qualification
Required
Certified Technology Specialist (CTS) And/or CTS-I Certified Required
Minimum of 5 years of experience installing and supporting A/V systems and digital signage solutions
Must be Certified Technology Specialist (CTS) and CTS-I or CTS-D certified for this position
Technical Degree or equivalent experience
Driver's license required, safe driving record
Preferred
AVIXA, Crestron, Extron, BiAmp, Poly, Shure, AMX or Cisco highly preferred; certifications a plus!
Knowledge of construction documentation and blueprint reading
Experience working with multiple departments and managing multiple tasks concurrently
Working knowledge of Crestron, Extron, and AMX is a plus
Company
RWD Consulting, LLC
RWD Consulting, LLC provides a range of management and operations support and consulting services, administrative and logistical services, and technical and creative services to public and private sectors.
Founded in 2004Washington, District of Columbia, USA
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Fletcher M. (Bud) Amos
Chief Growth Officer (CGO)
Company data provided by crunchbase