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Filevine · 23 hours ago

Forward Deployed Engineer

Salt Lake City, UT

Full-time

Hybrid

Mid Level

Filevine is forging the future of legal work with cloud-based workflow tools, seeking a Forward Deployed Engineer to ensure seamless deployment and ongoing support of their applications. This role involves working directly with law firms to deploy, configure, and optimize systems, requiring extensive travel and client collaboration.

Artificial Intelligence (AI)Document ManagementLegal TechProject ManagementSaaSSoftware

Responsibilities

Lead the deployment and configuration of our application in on-premises and cloud environments for enterprise clients

Perform onsite visits as needed to install, configure, and troubleshoot deployments

Make real-time code adjustments and customizations onsite to address unique client requirements and ensure optimal performance

Collaborate closely with clients to understand their workflows, gather requirements, and implement tailored solutions

Provide technical guidance, training, and support during and post-deployment to maximize adoption and satisfaction

Identify opportunities for improvements and feed insights back to the core engineering team

Troubleshoot and resolve complex technical issues in production environments, ensuring high availability and security

Document deployment processes, customizations, and client-specific configurations

Qualification

RustReactSoftware deploymentCloud deploymentsSQLiteClient collaborationProblem-solvingCommunication

Required

Strong proficiency in Rust and React for full-stack development and customization

Experience with SQLite (or similar embedded databases) for data management in on-prem setups

Proven track record in software deployment, configuration, and customer-facing technical roles (e.g., solutions engineering, professional services, or forward-deployed/support engineering)

Hands-on experience with on-premises and cloud deployments (e.g., AWS, Azure, or hybrid environments)

Ability to write, debug, and modify code in production-like settings under time constraints

Excellent problem-solving skills with a focus on delivering practical, high-impact solutions quickly

Strong communication skills to explain technical concepts to non-technical stakeholders (e.g., lawyers and firm administrators)

Willingness and ability to travel extensively to client sites nationwide

Bachelor's degree in Computer Science, Engineering, or equivalent experience