Customer Service Representative (Bilingual - Spanish/English) jobs in United States
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Bridgemart · 2 days ago

Customer Service Representative (Bilingual - Spanish/English)

positionUnited States
timeFull-time
remoteRemote
seniorityNew Grad, Entry Level
money$40K/yr - $50K/yr

Bridgemart is a fintech startup transforming how employer benefits are managed, seeking a Bilingual Customer Service Representative to join their remote team in Texas. This role involves handling escalations and special requests, ensuring exceptional customer care in both Spanish and English.

Consumer GoodsRetailSales

Responsibilities

Support customers in both Spanish and English via phone, email, and chat
Manage escalated or complex inquiries, resolving issues with empathy and accuracy
Collaborate with account managers and operations to improve the customer experience
Gather insights from common requests to help refine our products and services

Qualification

Bilingual (Spanish/English)Communication skillsProblem-solving skillsCustomer service experience

Required

Must live in Texas and be fluent in Spanish and English
Strong communication and problem-solving skills
Comfortable working in a fast-paced, remote startup

Preferred

Customer service experience a plus but not required

Benefits

Health insurance
401(k)

Company

Bridgemart

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Bridgemart is revolutionizing workplace safety with innovative, cost-effective solutions designed to protect your workforce.
dateFounded in 2016
location
Grapevine, Texas, USA
people-size11-50 employees
web-link
https://www.bridgemart.com

Funding

Current Stage
Early Stage

Leadership Team

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Mike "Red" Solosko, MBA
Chief Operating Officer
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Company data provided by crunchbase