Apply on Employer Site

Premium Parking · 1 day ago

Parking Operations Account Supervisor - Memphis

Memphis, TN

Full-time

Onsite

Mid Level

3+ years exp

Premium Parking is a company focused on ensuring smooth operations in parking facilities. The Account Supervisor is responsible for monitoring the facility, responding to customer inquiries, and overseeing staff to maintain quality and safety standards.

ParkingReal EstateSoftware

Growth Opportunities

Responsibilities

Patrol assigned area by foot, golf cart or truck to observe parking violations by automobiles, motorcycles, commercial vehicles, etc

Enforce location rules by the placement of warning tickets or citations on vehicles who are subject to towing; arrange for towing of abandoned vehicles, vehicles with expired licenses, or illegally parked vehicles

Issues tickets or citations for expired meters, improper use of specially designated or timed zones or lots, improper parking such as parking in crosswalks or other sidewalks, improperly parked motorcycles, parking in preferential areas, and related violations

Respond promptly to customers to process payments

Maintain professionalism in all interactions and use respectful communication to assist guests with their questions, problems, and concerns; relay information to the Account Manager or Senior Agent as necessary

Record and enter data collected for required citations/ violations including time, date and location of an infraction, vehicle information (license plate number, make, model and color)

Utilize excellent time management and report writing skills

Conduct lot audits and car counts at designated locations and times

Inform management of faded paint on curbs, vandalized signs, and other damage and safety issues

Immediately report any accidents, incidents or safety concerns to Account Manager

Provide traffic control, when necessary

Safely park cars as needed

Oversee employee's performance

Provide guidance to staff

Other duties as assigned

Qualification

Valid Driver’s LicenseManagement ExperienceMicrosoft ExcelMicrosoft OutlookMicrosoft WordMicrosoft PowerPointProfessional ImageCommunication SkillsTime Management