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Apex Systems · 4 days ago

Helpdesk Support - Remote

United States

Contract

Remote

New Grad, Entry Level

$15/hr - $15/hr

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. They are seeking a Helpdesk Technician to provide customer technical support related to software and applications in a fast-paced call center environment.

Human ResourcesInformation TechnologyRecruiting

H1B Sponsor Likely

Responsibilities

Responds to customer technical problems/issues related to software and applications via phone and/or online support

High-volume, fast paced call center environment

PC software and application support experience needed

Qualification

PC software supportTechnical problem solvingI.T. experienceWritten communicationVerbal communication

Required

Must be flexible with schedule

Must be able to pass a technical screen, so previous I.T. experience is needed or school

Advanced written and verbal communication skills needed

Must be able to pass an extensive background check

Benefits

Medical

Dental

Vision

Life

Disability

Other insurance plans

ESPP (employee stock purchase program)

401K program

HSA (Health Savings Account on the HDHP plan)

SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions

Corporate discount savings program

Other discounts

On-demand training program

Access to certification prep

Library of technical and leadership courses/books/seminars

Certification discounts

Other perks to associations that include CompTIA and IIBA

Dedicated customer service team for our Consultants

Certified Career Coach

Company

Apex Systems

Glassdoor3.8

Apex Systems, a division of On Assignment, provides organizations with IT staffing solutions to address gaps in their current workforce.

Founded in 1995

Richmond, Virginia, USA

1001-5000 employees

https://www.apexsystems.com

H1B Sponsorship

Apex Systems has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (28)

2024 (21)

2023 (35)

2022 (26)

2021 (29)

2020 (38)