IDS International · 1 day ago
Field Service Representative (FSR) – Twentynine Palms, CA
Twentynine Palms, CA
Full-time
Onsite
Mid LevelIDS International is dedicated to resolving conflict through innovative approaches, serving a diverse range of clients including government and military. They are seeking a highly motivated Field Service Representative to support the United States Marine Corps at Twentynine Palms, focusing on the development and sustainment of multi-domain training environments.
Information Technology
Responsibilities
Serve as the on-site technical and operational expert for the SITE platform at Twentynine Palms
Work directly with USMC training staff, exercise controllers, and unit leadership to understand training objectives and convert them into platform requirements
Design and support the construction of realistic multi-domain operational environments—including information, influence, and cyber components—inside the SITE ecosystem
Coordinate closely with internal teams (product, engineering, IO, cyber, EW) to communicate customer needs, timelines, and training priorities
Provide day-to-day support during exercises, rehearsals, and scenario development cycles
Troubleshoot user issues, provide operator instruction, and ensure platform uptime and readiness
Deliver briefings, documentation, and feedback to stakeholders at both SITE and USMC
Travel as required (including OCONUS) to support customer events, demonstrations, or expansion to additional sites
Qualification
Required
Strong working knowledge of Information Operations / Influence Operations, including employment in training or operational contexts
Ability to translate high-level training objectives into realistic technical and scenario requirements
Excellent communication skills—able to brief senior leaders and collaborate across diverse technical and operational teams
Proven ability to operate independently in a fast-paced, evolving environment
Comfort with modern software tools and web-based platforms
Prior DoD experience, especially with USMC, SOF, or joint/coalition training environments
Experience supporting large-scale exercises, CTC rotations, or MDO/IO scenario development
Prior experience as a FSR, instructor, or operational planner
Benefits
Benefits
Company
IDS International
IDS International is an international affairs company specializing in reconstruction and developement services.
Founded in 2006
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Bauer
Chief Growth Officer
Nick Dowling
Founder and Chairman of the Board
Recent News
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