Humana · 1 day ago
Care Management Support Professional
United States
Full-time
Remote
Entry, Mid Level
$45K/yr - $61K/yr
2+ years expHumana is committed to putting health first and is seeking a Care Management Support Professional to assist in meeting members' needs for optimal wellness. The role involves coordinating care management with RNs and Social Workers, utilizing knowledge of social determinants of health to support member health and well-being.
Health CareHealth InsuranceInsuranceVenture Capital
Responsibilities
Using knowledge of social determinants of health (SDOH) to identify, research, document and coordinate services and resources to support member health and well-being
Guiding members and their families towards resources appropriate for their care and wellbeing
Serve as a key knowledge source for community services and information for member and other Humana associates
Providing education, contact information, and assistance in contacting basic resources such as transportation, food, rent/mortgage assistance, and medical bills
Work collaboratively with other Humana associates as a member of Humana’s Care Management Support team
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
May complete assessments as warranted
Qualification
Required
Master's degree in Social Work (Non-licensed MSW only)
2+ years' experience working in a medical and/or community-based setting
Proficiency with Microsoft Office Word and Outlook
Ability to learn new systems and work in multiple platforms
Experience working with people who have social determinants of health challenges
Exceptional communication & interpersonal skills with ability to build rapport with internal and external members and stakeholders over the telephone
Strong written communication skills
Ability to multi-task and work in a fast-paced environment
Demonstrated understanding and respect of all cultures and demographic diversity
Preferred
Experience providing community resources for basic and healthcare needs
Experience working with members/patients with medical and mental health co-morbidities
Experience advocating for managed care members at all levels of care
Non-clinical Case Management experience
Bilingual Spanish and Creole
Hospital discharge planning, home health or hospice a plus
Benefits
Medical, dental and vision benefits
401(k) retirement savings plan
Time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
Short-term and long-term disability
Life insurance
Company
Humana
Humana is a health insurance provider for individuals, families, and businesses.
10001+ employees
H1B Sponsorship
Humana has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (282)
2024 (246)
2023 (284)
2022 (274)
2021 (212)
2020 (84)
Funding
Current Stage
Public CompanyTotal Funding
$13.07B2025-05-30Post Ipo Debt· $5B
2025-03-03Post Ipo Debt· $1.25B
2024-03-11Post Ipo Debt· $2.25B
Leadership Team
Jim Rechtin
CEO and President
Colin Drylie
Senior Vice President, Experience Transformation
Recent News
2026-01-07
2026-01-06
2026-01-04
Company data provided by crunchbase