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CBRE · 1 day ago

Account Manager - (Healthcare Facilities Management) - San Antonio, TX

San Antonio, TX

Full-time

Onsite

Mid, Senior Level

3+ years exp

CBRE is a global leader in commercial real estate services and investment. As an Account Management Manager, you will oversee a team responsible for delivering client commitments and managing relationships with small to medium-sized clients, ensuring service levels are met and exceeded.

CommercialFinancial ServicesProperty DevelopmentReal Estate

No H1B

Responsibilities

Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees

Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed

Consult with sales professionals to define basic project requirements. Investigate various approaches to attain end results. Inform the organization of potential risks and implement action plans to address them

Assist with the coordination of resources needed to service projects and build strategic operational plans

Responsible for the management of sales, and relationships with small to medium-sized clients. Identify new sales opportunities and improvements within existing accounts

Monitor service level performance to ensure client service levels are met and exceeded. Present findings to Sr. Management

Prioritize open issues and tasks, working closely with both internal and client cross-functional teams. Serve as a point of contact for key systems and processes for projects

Manage expectations of the client and project team regarding the scope of work and responsibilities. daily performance and ongoing delivery against contractual obligations

Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement

Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives

Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes

Qualification

StaffingSelectionLeadership skillsMicrosoft OfficeCoachingOrganizational skillsMentoringPerformance evaluationProblem-solvingCommunication skills

Required

Bachelor's Degree preferred with 3-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered

Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention preferred

Ability to guide the exchange of sensitive, complicated, and difficult information, convey performance expectations and handle problems

Leadership skills to motivate team impact on quality, efficiency, and effectiveness of the job discipline and department

In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc

Extensive organizational skills with a strong inquisitive mindset

Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future