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Pafford Medical Services · 22 hours ago

Southeastern Oklahoma Assistant Director

Claremore, OK

Full-time

Onsite

Lead/Staff, Director/Executive

5+ years exp

Pafford Medical Services is currently seeking a Southeastern Oklahoma Assistant Director to oversee daily operations in the emergency medical services sector. The role involves managing relationships with healthcare organizations, ensuring clinical compliance, and maintaining operational functions within the assigned region.

Hospital & Health Care

Responsibilities

Performs supervisory, administrative, and managerial work in direct support of the daily operations of Pafford Emergency Medical Services in assigned region

Coordinates the delivery of exceptional emergency medical service treatment and healthcare facility relationships

Reports to the Eastern Oklahoma Director of operations and executive committee on matters of operation, business development, governmental affairs

Maintains direct oversight and responsibility for the operational functions of the emergency service program including but not limited to the maintenance of the vehicle fleet in a, persistent, “mission ready” status, clinical compliance, quality assurance & improvement, staff scheduling, deployment, payroll, logistics and supply ordering

Directly manages schedule II and IV medications, ensures accountability, and performs medication reconciliation

Performs periodic operational and clinical audits as necessary

Performs personnel functions and acts as hiring manager for designated region

Ensures the maintenance and cleanliness of all facilities, vehicles and equipment

Prepares and submits various reports as required by local, state and federal government, oversees filing and maintenance of reports, records and other documents for the assigned region as necessary

Attends seminars, conferences, workshops, classes, lectures, etc. and reviews professional literature as necessary and appropriate to enhance and maintain knowledge of trends and developments within the industry

Oversees, guides, and mentors on-duty supervisors and staff in the performance of their duties

Supports and promotes Pafford EMS culture throughout operation

Recommends budgetary needs for the operation and provides justification for the budgetary spending

Acts as front-line point of contact during public relations events

Acts as Pafford liaison in community and governmental affairs. (City Council, County Commissioners, Chamber of Commerce, Hospital Boards, and Public Safety Agencies)

Stays active and engaged in local emergency management planning committees and regional emergency management agencies

Develops and maintains positive relationships with key stakeholders (Mayor, Governmental Administrators, Healthcare Facility Administration, etc.)

Performs investigations of unusual occurrences as necessary and reports findings to the Eastern Oklahoma Director of Operations and other appropriate departments

Administers disciplinary action as need in compliance with defined policies, procedures, and directives

Maintains strict compliance with all Pafford Policies & Procedures

Maintains strict compliance with all rules and regulations set forth by the state and federal programs

May perform related duties or task as assigned

Qualification

NREMT licenseHealthcare management experienceOperational goals achievementICS certificationsZOLL RescueNet proficiencyKPI metrics knowledgeCustomer serviceComputer proficiencyVerbal communicationWritten communicationTeam collaborationIndependent work

Required

Bachelors Degree in a healthcare or public safety related field preferred with five (5) years of progressive work experience in healthcare or emergency services, or Associates Degree with seven (7) years of work experience in healthcare or emergency services, or ten (10) years of progressive work experience in healthcare or emergency services

Must hold a current NREMT license and have the ability and proficiency to work on an ambulance if needed

Must be able to demonstrate proven track record of meeting or exceeding operational goals and objectives

Must possess and maintain certification for the following: ICS 100, 200, 800, NIMS 700

Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers

Excellent computer proficiency (MS Office - Word, Excel and Outlook)

Knowledgeable and comfortable with KPI metrics, data utilization and accountability for culture and performance

Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service

Must have demonstrated experience working with a team of community outreach staff to maintain healthcare facility contracts

Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Applicants must live no more than 1 hour from an ambulance station within the assigned area

Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards

Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards

Must be able to lift and carry up to 50 lbs

Work may require sitting, near vision use for reading and computer use, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching, and other physical exertion

Must be able to talk, listen and speak clearly on telephone

Must possess visual acuity to prepare and analyze data and figures, perform accounting functions, operate a computer terminal, operate a motor vehicle, and do extensive reading