Globe Life · 1 day ago
Add-On Licensed Agent (Remote)
United States
Full-time
Remote
Entry Level
1+ years expGlobe Life is a company dedicated to empowering its employees and fostering a collaborative environment. They are seeking an Add-On Licensed Agent to conduct outbound and inbound calls, assist policyholders, and manage department procedures and policies.
Financial ServicesInsurance
Responsibilities
Maneuver within the eService (a web-based system) and make proper assessments on decisions from current customers
Make outbound calls to customers who are eligible for additional coverage
Receive inbound calls from current customers about adding on additional coverage
Be able to explain policy benefits
Complete necessary paperwork when needed
Assist with correspondence and error corrections for policy service
Qualification
Required
High School diploma or equivalent required, some college preferred
1+ years of customer service experience or 1+ years of a professional environment in a customer service-related atmosphere
Customer service background and good phone skills
Excellent written and oral communication skills
Excellent time-management and organizational skills
Must be able to maintain confidentiality
Excellent alpha and number recognition skills
Demonstrated mathematical abilities
Ability to work under pressure and handle high-stress situations calmly and with tact and professionalism
Strong decision-making skills with the ability to analyze situations and make logical conclusions
Proficient with a computer
Ability to multi-function from many different sources
Customer-friendly attitude
Reliable and predictable attendance of your assigned shift
Ability to work full time and/or part time based on the position specifications
Preferred
Licensed in Life, Accident, and Health Insurance is preferred but not required
Life and Health insurance background and knowledge of insurance operations are desired
Benefits
Competitive compensation designed to reflect your expertise and contribution.
Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan.
Paid holidays and time off to support a healthy work-life balance.
Parental leave to help our employees welcome their new additions.
Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
Company-paid counseling for assistance with mental health, stress management, and work-life balance.
Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
Discounted Texas Rangers tickets for a proud visit to Globe Life Field.
Company
Globe Life
Globe Life is an insurance company.
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$250M2024-08-15Post Ipo Debt· $250M
2019-08-09IPO
Leadership Team
Frank Svoboda
Executive Vice President and Chief Financial Officer
Recent News
PR Newswire
2025-11-07
2025-10-29
Company data provided by crunchbase