Cascade Management, Inc. · 1 day ago
Vice President of Portfolio Operations
Portland, OR
Full-time
Onsite
Director/Executive
$96K/yr - $110K/yr
10+ years expCascade Management, Inc. is a property and asset management company that has been in operation since 1974. They are seeking a Vice President of Portfolio Operations to oversee strategic planning, client management, and financial management while fostering collaboration within internal teams and maintaining strong relationships with key clients.
Real Estate
Responsibilities
Create and administer annual operating budgets and business plans
Provide monthly scorecard reports on regional performance, highlighting key operating metrics and client satisfaction
Prepare and present quarterly roadmap and initiative updates, prioritizing cost/time savings, competitive advantages, performance improvements, and ancillary income opportunities
Implement Cascade Management’s best practices and brand standards across the portfolio and leasing teams
Ensure the continued development, deployment, and maintenance of operational tools, strategies, workflows, SOPs, training deliverables, and other materials
Optimize operational reporting standards and create new reporting mechanisms for performance comparisons and benchmarking
Develop, maintain, and regularly update benchmarking guidance for the property management and leasing teams and leadership, focusing on expenses, revenue strategies, and business development
Foster collaboration and productive relationships with internal teams, (including Portfolio Management, EVP of People, Accounting and Asset Management, Business Development, Marketing, Compliance and Maintenance) to drive business process improvements and portfolio performance
Provide direction and mentorship to ensure team members’ professional development and growth
Motivate and inspire teams through positive recognition and leadership that embodies Cascade Management’s standards of excellence in service
Perform essential management functions, including hiring, training, coaching, succession management, accountability, performance reviews, and career development
Participate in due diligence efforts for new acquisitions, overseeing operational areas during transitions
Conduct 1-on-1 meetings covering coaching, conflict resolution, goal setting, and performance reviews
Partners with Human Resources on people matters, including new employee onboarding, training and development, performance management and career progression strategies
Mentor team members and hold them accountable for performance goals, aligning individual priorities with business objectives
Implement change management strategies to foster team adaptability and engagement
Collaborate with the Executive Leadership Team to support and implement company-wide initiatives
Build and maintain strong relationships with key owner clients, fostering open, ongoing communication
Provide ethical leadership to uphold Cascade Management’s core value of Service First
Present financial analysis and comparisons to ownership, supporting business initiatives and driving performance
Identify and implement new business opportunities to drive revenue growth. Oversee Leasing dept for new development opportunities
Lead the annual budget review for each region, ensuring alignment with corporate financial goals
Evaluate and optimize business processes to improve operational efficiency across all property management functions
Qualification
Required
10+ years of dynamic relevant experience in multi-family and affordable housing third-party property management, overseeing a portfolio of 5,000 units or more
Possess a bachelor's degree (business, property management, finance etc)
Proven track record for strategic business development in company organization and growth
Ability to drive optimum solutions for all aspects of property management
Entrepreneurial spirit, self-motivated, team-player
Competency in Microsoft Suite (including Word, Excel, PowerPoint, etc.)
Personable, enthusiastic, and engaging personality
Excellent communication skills both verbal and written
Organized and able to manage multiple priorities
Valid Driver's License and insurance is required
CPM (Certified Property Manager)
Frequent travel is required consistently between 20%- 50% percent of the time, frequency will fluctuate depending on business needs
Must possess exceptional communication and interpersonal skills to effectively coordinate between various departments and stakeholders
A solid grasp and history of financial principles to make sound business decisions
Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form
Ability to show experience and skills in planning for long term success of the business through people
Ability to set operational goals, aligning them with the company's strategic objectives, and meticulously executing plans
Proficiency in technology and data analytics to enhance decision-making and operational visibility
Ability to operate various work systems and software in an office setting
Benefits
Medical
Dental
Vision
Rx
PTO
11 Paid Holidays
Short- & Long-Term Disability and Life Insurance
Employee Assistance Program
Accident/Cancer Plan
Medical and Dependent Care Flex Benefit
Company
Cascade Management, Inc.
Cascade Management, Inc. is a real estate services and property management company in Oregon.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase