University of Central Florida · 23 hours ago
AI Solutions Engineer II
Greater Orlando
Full-time
Onsite
Entry, Mid Level
$65K/yr - $75K/yr
2+ years expThe University of Central Florida is dedicated to fostering a conducive educational environment and is seeking an AI Solutions Engineer II. This role is responsible for managing the university's AI chat environment, ensuring system reliability, and contributing to broader AI and automation initiatives.
EducationTrainingUniversities
No H1B
Responsibilities
Operate and maintain the AI chat platform, including AI routing/gateway tooling, API configuration, usage controls, authentication, logging, and performance monitoring
Ensure system reliability, availability, and responsiveness for campus users
Manage the lifecycle of AI models used within KnightGPT, including vetting and evaluating new models, configuring parameters and safety controls, setting routing rules, and onboarding models from local GPU nodes and cloud providers (Azure, AWS, GCP) in alignment with institutional policy
Perform platform monitoring, alerting, and capacity planning, including implementing dashboards, metrics collection, and incident response processes
Coordinate updates, patches, and version management for all components of the KnightGPT system
Support secure and compliant AI operations, including access control, data handling practices, auditability, and adherence to university policy and regulatory requirements
Contribute to documentation and operational runbooks for the platform
Assist with broader AI and automation initiatives, such as workflow development across systems like ServiceNow and Workday, integration with university data sources, and participation in pilot programs involving new AI capabilities
Qualification
Required
Bachelor's degree and 2 years of relevant experience; or High School Diploma (or equivalent) and 6 years of relevant work experience in lieu of degree or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6)
Position requires a valid Class E driver's license
Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position
Preferred
1 year of experience managing AI platforms, cloud services, or enterprise-scale applications
Bachelor's or Master's degree in Computer Science, Data Engineering, AI/ML, or a related field
Hands-on experience with large language models (LLMs) and AI orchestration tools
Proficiency with cloud platforms such as Azure, AWS, or GCP, including GPU-based compute environments
Experience with monitoring and observability tools (e.g., dashboards, metrics collection, alerting systems)
Familiarity with security best practices, compliance standards, and data governance in AI systems
Knowledge of workflow automation and integration with enterprise systems (e.g., ServiceNow, Workday)
Excellent problem-solving skills and ability to respond to incidents in complex technical environments
Strong documentation skills and experience creating operational runbooks
Benefits
Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
Paid time off, including annual and sick time off and paid holidays
Retirement savings options
Employee discounts, including tickets to many Orlando attractions
Education assistance
And more…For more benefits information, view the UCF Employee Benefits Guide.
Company
University of Central Florida
University of Central Florida is an American public research university in Orlando, Forida.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$5.08MKey Investors
US Department of EnergyThe Duke Energy FoundationNational Institutes of Health
2024-09-17Grant· $1.4M
2024-09-17Grant· $0.07M
2022-03-14Grant· $3.6M
Leadership Team
John Buckwalter
Provost and Executive Vice President for Academic Affairs
Issa Batarseh
Director, Florida Power Electronics Center
Recent News
2025-12-11
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