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Seaport Hotel · 1 day ago

Sr. Catering Sales Manager

Boston, MA

Contract

Onsite

Senior Level

Seaport Hotel is seeking a Senior Catering Sales Manager who will oversee the sales, service, and execution of various events including weddings and corporate functions. The role involves collaborating with the Sales Team to ensure client satisfaction and maximizing revenue through effective planning and communication.

HospitalityHotel

Responsibilities

Qualify incoming Wedding, Catering and Social calls to determine the potential value of the business. If the potential business falls within the booking parameters of Wedding, Catering, and Social/Corporate Events, draft menu proposals and conduct site inspections in order to secure the related business. If the menu and the space are agreeable to the client, generate the booking contract, and send the contract to client for signature and deposit. Follow up as necessary to ensure proper return of the contract and deposits

Execute and service all assigned Weddings, Catering, and social events booked through the planning process. Including, but not limited to the following tasks: Meet with clients, conduct taste meals, create banquet event orders, manage room block and cut off, attend all necessary meetings required to communicate event needs to the Seaport operation to ensure a fresh guest experience. Represent the needs and expectations of the client to all operational departments within the Seaport Hotel. Ensure the highest standards of product quality and service are being achieved in all departmental areas and that the needs and expectations of the client are being met or exceeded. Prepare and collect payment for the event following all standard billing procedures

The Senior Catering Sales Manager will be an expert in analyzing the needs and expectations of the client. The position is responsible for understanding the ability of Seaport to meet and exceed those needs and expectations

Clear and timely communication of the client's expectations to each internal department is critical. Ensuring each department meets and/or exceeds the quality standards of our organization and our clients is also crucial

Be on site in order to efficiently execute Weddings, Catering, and social events

Align event specifications (Hotel Rooms/Function Space) with the physical structure of the Seaport Hotel to ensure a successful event. Monitor Hotel room block fill and adjust specifications as needed to meet the needs of the client and the company. Communicate status of the room block and uphold the contractual responsibility

Work Banquet Team members to communicate details of all other events during turnover to ensure on-site experience exceeds client's expectations

Responsible for clear verbal and written communication and living the established company values and culture

Completes any duties and projects assigned by Director of Catering

Maintain excellent vendor relationship by following established vendor communication timelines and support updating our preferred vendor list to ensure the most timely and accurate referrals for our guests and operation

Responsible for practicing, managing, and promoting Seaport's Mission and Values so that it becomes an intricate part of the everyday operation and supports the culture