CCMC · 23 hours ago
Community Manager - Portfolio
San Antonio, TX
Full-time
Onsite
Mid LevelCCMC is a local homeowners association management company focused on providing exceptional customer service and creating a positive work environment. The Community Manager will manage a portfolio of homes, oversee community operations, and ensure compliance with HOA rules while maintaining strong communication with the Board of Directors and residents.
ConsultingInformation TechnologyLegal
Responsibilities
Effectively manage a portfolio between 2500-3000 homes
Work directly with the BOD of each community. This includes the following:
Advise the BOD on decisions and best practices
Attend BOD meeting at agreed time by the BOD
Implement BOD decisions and processes
Weekly Updates
Effectively run all BOD meetings. This includes the following:
Prepare meeting notices, agendas, and presentations
Draft meeting minutes
Manage all vendors within each community and ensure all contractual obligations are met
Design and prepare Request for Proposals
Perform site inspections on a regular basis
Draft and keep all community records
Keep association files organized on server
Update portals
Monthly newsletters
Handle all Eblast for the communities
Community Rules and Regulations
An HOA manager is typically involved in drafting and enforcing community rules and regulations. These rules govern behaviors that are intended to help maintain a visually appealing neighborhood while protecting property values. Rules and regulations usually govern landscaping and home maintenance requirements; on-street parking; building additions; and exterior home appearance. An HOA manager monitors community activities, hears complaints from homeowners, and investigates and resolves issues
Maintenance and Upkeep
An HOA manager is responsible for the general maintenance and upkeep of common areas in a community. Managers must ensure that neighborhood equipment, lighting and gates are all in good working order. A manager may be responsible for working with local vendors to uphold this responsibility
Site Inspection
An HOA manager is responsible for bi-weekly community site inspections in which they survey the area for violations according to the HOA’s rules and regulations. The community manager assigns violations to homeowners who have infractions according to the rules and regulations of the neighborhood. An HOA manager may issue fines against non-compliant homeowners if rules are consistently violated
Other Responsibilities
An HOA manager handles the financial matters of the HOA they manage, including the collection of association fees from residents. they may also work in coordination with a council or board comprised of community members who live in the neighborhood. These board members help facilitate neighborhood meetings; keep residents up to date on changes to rules and regulations; and serve as unofficial internal representatives of the management company. The HOA manager may conduct annual elections to select new board members
Qualification
Required
Experience in customer service, vendor management, project management, public speaking, finance, budgeting, and conflict resolution
Ability to manage a portfolio between 2500-3000 homes
Experience working directly with a Board of Directors (BOD) of a community
Ability to advise the BOD on decisions and best practices
Ability to attend BOD meetings at agreed times
Ability to implement BOD decisions and processes
Ability to prepare meeting notices, agendas, and presentations
Ability to draft meeting minutes
Ability to manage all vendors within each community and ensure all contractual obligations are met
Ability to design and prepare Request for Proposals
Ability to perform site inspections on a regular basis
Ability to draft and keep all community records
Ability to keep association files organized on server
Ability to update portals
Ability to handle monthly newsletters
Ability to handle all Eblast for the communities
Ability to draft and enforce community rules and regulations
Ability to monitor community activities, hear complaints from homeowners, and investigate and resolve issues
Ability to ensure general maintenance and upkeep of common areas in a community
Ability to work with local vendors to uphold maintenance responsibilities
Ability to conduct bi-weekly community site inspections
Ability to assign violations to homeowners who have infractions according to the rules and regulations of the neighborhood
Ability to issue fines against non-compliant homeowners if rules are consistently violated
Ability to handle the financial matters of the HOA, including the collection of association fees from residents
Ability to work in coordination with a council or board comprised of community members
Company
CCMC
CCMC is a management consulting company that offers lifestyle services, district management, and commercial management services.
Founded in 1973
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Charlesbank Capital Partners
2024-11-18Private Equity
Leadership Team
Todd Davidson
Chief Executive Officer
David Atrostic
Chief Operating Officer
Recent News
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