Customer Advocate jobs in United States
cer-icon
Apply on Employer Site
company-logo

Kelly · 1 day ago

Customer Advocate

positionAlbuquerque, NM
timeFull-time
remoteHybrid
seniorityEntry Level
money$17.80/hr - $17.80/hr
date1+ years exp

Kelly is a staffing company dedicated to helping individuals find suitable job opportunities. They are seeking a Customer Advocate to work at a well-known Insurance Company in Albuquerque, NM, where the role involves responding to customer inquiries and providing support in a team-oriented environment.

OutsourcingProfessional Services
check
H1B Sponsor Likelynote

Responsibilities

Researching and responding to telephone and written inquiries in a prompt, accurate, and objective manner, reporting to the Customer Service Manager
Evaluating customer situations, making informed decisions, and responding quickly to questions
Performing data entry and utilizing basic computer skills to navigate systems effectively

Qualification

Customer service experienceVerbal communicationWritten communicationAnalytical skillsOrganizational skillsBasic computer skillsInterpersonal skillsDecision-making skills

Required

Have a High School Diploma or GED and at least 1 year of customer service experience in a healthcare or health insurance environment (must have)
Possess strong interpersonal, analytical, organizational, and independent decision-making skills
Demonstrate clear and concise verbal and written communication skills

Benefits

Medical
Dental
Vision
Telemedicine
Term life
Whole life
Accident insurance
Critical illness
A legal plan
Short-term disability
Retirement savings plan
Service bonus
Holiday pay plans (earn up to eight paid holidays per benefit year)
Transit spending account
Paid sick leave under the applicable state or local plan

Company

Kelly

twittertwittertwitter
Glassdoor3.4
company-logo
We’ve been helping organizations find the people they need longer than any other company in the world.
dateFounded in 1946
location
Troy, Michigan, USA
people-size10001+ employees
web-link
https://www.kellyservices.com

H1B Sponsorship

Kelly has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (76)
2023 (59)
2022 (74)
2021 (81)
2020 (65)

Funding

Current Stage
Public Company
Total Funding
unknown
1978-01-13IPO

Leadership Team

leader-logo
Chris Layden
Chief Executive Officer
linkedin
N
Nicholas Zuhlke
Vice President, Controller, and Chief Accounting Officer

Recent News

EIN Presswire
Recruitment Process Outsourcing Market Projected to Reach $14.58 Billion with 15.5% CAGR by 2029
2025-11-26
Kelly Services, Inc.
Kelly Reports Third-Quarter 2025 Earnings
2025-11-08
thefly.com
Kelly Services reports Q3 adjusted EPS 18c, consensus 41c
2025-11-08
Company data provided by crunchbase