Zoom · 1 day ago
Software Developer Engineer
Seattle, WA
Full-time
Hybrid
Mid, Senior Level
$99K/yr - $229K/yr
5+ years expZoom is a company that builds a next-generation cloud-based customer engagement platform. They are seeking a Software Engineer to join their Contact Center team, where the main responsibilities include designing and implementing scalable backend services, collaborating with cross-functional teams, and ensuring system health and performance.
CollaborationInformation TechnologyMessagingSaaSVideo Conferencing
Responsibilities
Designing and implementing scalable, secure, and reliable backend services using Java and Spring Boot
Working closely with cross-functional teams to translate business requirements into technical solutions and deliver high-quality features to customers
Owning and optimizing critical service components across databases and messaging layers
Build and maintain integrations with storage and search systems including MySQL, DynamoDB, Redis, MongoDB, and Elasticsearch
Implementing and improving monitoring, logging, and alerting to ensure system health, availability, and observability
Participating in on-call rotations, proactively respond to production incidents, and drive root cause analysis and long-term fixes
Triaging customer issues and contribute to long-term platform quality and performance
Supporting CI/CD pipelines, automate tests, and ensure production system health and stability and participating in system design reviews, code reviews, and technical deep dives
Qualification
Required
Have BS or MS in Computer Science, Engineering, or related field (or equivalent practical experience)
5+ years of software engineering experience building large-scale distributed systems
Demonstrate excellent programming skills in Java, with solid experience in Spring Boot framework
Possess solid understanding of relational and NoSQL databases, especially MySQL, DynamoDB, Redis, MongoDB, and Elasticsearch
Have experience designing and maintaining RESTful APIs and backend microservices
Need to be familiar with performance optimization, multithreading, caching strategies, and scalability techniques
Have clear communication and collaboration skills with a focus on practical execution
Have to be comfortable with CI/CD, containerization, and cloud-native development (e.g., AWS ECS, S3, ElasticCache)
Benefits
A variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.
Company
Zoom
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
5001-10000 employees
H1B Sponsorship
Zoom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (178)
2023 (144)
2022 (259)
2021 (86)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$276MKey Investors
ARK Investment ManagementSequoia CapitalEmergence Capital
2021-11-04Post Ipo Equity· $130M
2019-04-19Post Ipo Equity
2019-04-18IPO
Leadership Team
Eric Yuan
Founder & CEO
Xuedong Huang
Chief Technology Officer
Recent News
2026-01-07
2025-12-20
Company data provided by crunchbase