MSC Industrial Supply Co. · 1 day ago
Inside Sales Regional Consultant
Southfield, MI
Full-time
Onsite
New Grad, Entry Level
$53K/yr - $99K/yr
0+ years expMSC Industrial Supply Co. is a leading North American distributor of metalworking and maintenance, repair, and operations (MRO) products and services. The Inside Sales Regional Consultant drives growth within portfolios by leveraging an insight-led sales approach to recommend products and services, conduct discovery conversations, and manage procurement needs to enhance customer relationships and outcomes.
HardwareIndustrialManufacturingSalesSupply Chain ManagementWholesale
No H1B
Responsibilities
Grow sales within assigned locations to achieve department and corporate goals, aligning sales strategies with MSC's purpose and strategic pillars
Recommend MSC products, services, and solutions to existing customers through a consultative, insight-led sales approach
Conduct customer discovery conversations to capture profiles, understand procurement processes, and identify cost drivers, enabling effective prioritization of call frequency and penetration planning
Engage customers in two-way communication by linking their business priorities to MSC's value proposition, reframing how they view their operations
Identify cross-sell and upsell opportunities across the customer's environment, leveraging MSC's cross-functional resources to deliver measurable improvements and value
Understand and influence a wide range of stakeholders by incorporating economic drivers, industry insights, and market trends to position MSC as a trusted advisor
Qualify and quantify the impact of maintaining the status quo versus adopting MSC's solutions, guiding customers toward decisions that create long-term value
Advance accounts through disciplined pipeline progression by managing procurement needs, removing roadblocks, and ensuring readiness at each stage of the buying process
Utilize MSC's sales processes, operational workflows, and digital tools to ensure accurate forecasting, effective account management, and seamless execution
Maintain a cadence of structured customer touchpoints to ensure value realization, while transitioning accounts to field sales when appropriate
Foster MSC's culture of collaboration, innovation, and accountability across all interactions, supporting the company's vision and unity of purpose
Participate in special projects and perform additional responsibilities as assigned to support organizational goals
Qualification
Required
High school diploma or equivalent required; bachelor's degree in business or related field preferred
0–2 years of sales, customer service, or account management experience preferred
Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred
Familiarity with metalworking, MRO products, or related processes a plus
Proficiency in Microsoft Word and Excel with the ability to learn new applications quickly
Strong oral and written communication skills with the ability to deliver clear, persuasive presentations
Solid business acumen with foundational negotiation, problem-solving, and mathematical skills
Demonstrated ability to work effectively in fast-paced, complex situations while maintaining accuracy and focus
Excellent time management and organizational abilities, with a proven ability to manage multiple priorities
Results-oriented mindset with a strong drive for execution and achievement of outcomes
Collaborative team player who can build effective partnerships across functions and customer groups
Adaptable, embraces change, and contributes to creating an environment where innovation and new ideas are welcomed
A valid driver's license may be required
Ability to lift up to 50lbs and perform physical tasks (walking, bending, standing for long periods)
Willingness to comply with customer safety and PPE protocols
This position may require access to International Traffic in Arms Regulations Information (“ITAR”) and/or Controlled Unclassified Information (“CUI”)
Preferred
0–2 years of sales, customer service, or account management experience preferred
Industry experience (e.g., fasteners, chemicals, industrial maintenance supplies, electrical, food processing, manufacturing) preferred
Familiarity with metalworking, MRO products, or related processes a plus
Industrial or manufacturing segment experience preferred
Benefits
Dynamic healthcare plans
Generous 401K and stock purchasing programs
Tuition reimbursement opportunities
Paid time away for holidays, vacations, and illness
Company
MSC Industrial Supply Co.
MSC Industrial Supply Co.
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1995-12-05IPO
Leadership Team
Erik Gershwind
Chief Executive Officer
Martina McIsaac
President and Chief Operating Officer
Recent News
2026-01-07
MarketScreener
2025-11-11
Company data provided by crunchbase