Hussmann · 1 day ago
Service Account Representative
Altoona, IA
Full-time
Onsite
New Grad, Entry Level
0+ years expHussmann Corporation is a global leader in commercial refrigeration equipment, providing solutions for the food retailing industry. They are seeking a Service Account Representative to manage service technician timesheets, assist with quotes, and handle customer invoicing and account details.
Food and BeverageManufacturing
Responsibilities
Responsible for daily reviews of service technician timesheets
Examine and analyze completed service work orders
Communicate effectively with service managers and service technicians to resolve discrepancies and to obtain missing documents
Assist and support technicians and service managers with the preparation of quotes resulting from pull through service work
Participate in customer discussions as required to submit the quote, follow up on quote approvals and scheduling of quoted work
Audit invoices that have exported to billing system, finalize the sale for services rendered per the customer’s ROE, print invoices, attached work order and other required documents and distribute to the customer
Maintain customer Rules of Engagements and billing system
Monitor customer account details for non-payment and provide support to corporate credit department to resolve customer disputed/rejected invoices and past due receivables
Additional responsibilities as assigned
Qualification
Required
0-5 years experience
High School diploma
Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment with high attention to detail
Strong Communication Skills, Verbal And Written, Required
Intermediate to advanced proficiency in Microsoft Office Suite
Strong organizational, time management skills
Able to meet short and long term deadlines
Must be flexible to work outside normal working hours and weekends as required
Benefits
Health Benefits - Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options.
Voluntary Benefits - Life, accident, critical illness, disability, legal, identity theft, and pet insurance.
Hussmann Retirement Savings & Investment Plan - 401(k) plan with company matching contributions and immediate vesting.
Paid Time-Off Benefits - Paid time off, stewardship, and parental leave.
Educational Assistance - Tuition reimbursement for job-related courses after six months of service.
Health Management and Wellbeing Programs -EAP, virtual health management, chronic condition, and tobacco cessation.
Company
Hussmann
Hussmann has provided innovative products, services and solutions for preserving and merchandising fresh foods.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-12-21Acquired
Leadership Team
Tim Figge
Chief Executive Officer
Recent News
Company data provided by crunchbase