Banner Health · 3 days ago
Oncology Scheduling Specialist
Gilbert, AZ
Full-time
Onsite
Entry Level
2+ years expBanner Health is a leading healthcare organization providing comprehensive cancer care. The Oncology Scheduling Specialist is responsible for scheduling medical appointments and ensuring an exceptional customer experience for cancer patients through effective communication and coordination with various stakeholders.
Health CareInsuranceNon Profit
Responsibilities
Schedules medical appointments through coordination of patients, providers, facility resources, ancillary staff, records, referrals, authorizations, and payers
Receives physician’s orders and effectively schedules and reschedules appointments, tests, and/or procedures leveraging various electronic medical record/scheduling software systems according to protocols established by clinical staff and scheduling standards
Identifies alternative scheduled solutions in the event the patient’s preference is not available, while adhering to procedures and protocols and ensuring patient safety
Provides patients with information, pre and post-test instruction, provides location of appointment and directions
The position answers questions as necessary within guidelines and protocols
Refers questions to clinical staff as appropriate
Effectively communicates and builds impactful relationships through written, digital, and verbal channels with patients, facilities, providers, and clinical colleagues to ensure an easy, empathetic, solution-oriented patient experience, included but not limited to, phone, chat, email, electronic medical record messaging, and other digital channels
Anticipates patient and provider needs and responds accordingly
Qualification
Required
High school diploma/GED or equivalent working knowledge
Two years of scheduling experience in a physician's office or hospital
Excellent communication skills
Excellent organizational skills
Excellent problem-solving skills
Proficient with commonly used office software
Ability to use software typically used for medical practice management and scheduling
Preferred
Knowledge of ICD-9, CPT, and HCPCS coding
Sound working knowledge of various types of insurance plans and/or worker's compensation
Bi-lingual in Spanish
Company
Banner Health
Banner Health operates as a nonprofit health care system in the United States. The company offers hospital care, home care, hospice care,
10001+ employees
H1B Sponsorship
Banner Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (85)
2024 (70)
2023 (35)
2022 (47)
2021 (51)
2020 (29)
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Diane and Bruce Halle Foundation
2025-10-24Grant
Leadership Team
Andy Kramer Petersen
President & CEO Banner Health Foundation
Brian P. Kellar
Chief Executive Officer
Recent News
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