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Build-A-Bear Workshop · 1 day ago

Part Time Sales Lead - Plaza at King of Prussia

King of Prussia, PA

Part-time

Onsite

Mid Level

Build-A-Bear Workshop is a retail company that focuses on creating personalized furry friends for guests. The Sales Lead will act as both a Bear Builder and a Floor Leader, delivering exceptional guest service and guiding a team to achieve sales goals.

ConsumerCustomer ServiceToys

Responsibilities

Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience

Actively engage with guests, demonstrating genuine enthusiasm for our brand

Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience

Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests

Strong team commitment; be dependable, engaged, and helpful

Be a role model to others in providing exceptional guest service to ensure a memorable experience

Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals

Model Experience First behaviors

Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations