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Singing River Health System · 1 month ago

Benefits Coordinator

Ocean Springs, MS

Full-time

Onsite

Entry, Mid Level

2+ years exp

Singing River Health System is a healthcare organization seeking a Benefits Coordinator to support their benefit and compensation programs. The role involves managing employee benefit programs, providing customer service, and acting as a liaison between employees and benefits providers.

Health CareHospitalMedicalNon ProfitSports

Responsibilities

Assist or manage the development, implementation, maintenance, and improvement of employee benefit programs, retirement programs, and payroll administration

Build effective relationships with employees; serve as the liaison between employees and benefits providers as directed by their supervising manager

Provide customer service by explaining benefits, addressing complex issues, and assisting with matters involving sensitive employee information

Act as a direct contact with insurers, vendors, and brokers for service issues, problem resolution, and technical support

Assist with the establishment and maintenance of policies, procedures, processes, scheduling, and reporting for the administration of SRHS benefits, retirement, and payroll

Qualification

FederalState regulationsHealth benefits experiencePayroll administrationRetirement programs experienceMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointDe-escalation trainingCustomer service skillsAnalytical skillsCommunication skillsInterpersonal skillsOrganizational skills

Required

High school diploma required

Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training

Must demonstrate keen mental faculties/assessment and decision-making abilities

Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone

Must demonstrate strong written and verbal communication skills

Must possess emotional stability conducive to dealing with high-stress levels

Must demonstrate the ability to work under pressure and meet deadlines

Attention to detail and the ability to multi-task in complex situations are required

Must have strong analytical and interpersonal skills

Must demonstrate working knowledge of federal and state legal and tax considerations including retirement plans, HIPAA, COBRA, Healthcare Reform, and other regulatory matters

The Benefits Coordinator must possess superior customer service skills and professional etiquette

The role requires advanced knowledge and proficiency in computers and office technology (such as telephone and fax), along with advanced skills in Microsoft Outlook, Word, Excel, and PowerPoint

The position requires the ability to work independently, adapt to workload demands, set priorities, and establish and achieve goals

Strong organizational, planning, and professional writing skills are essential

This role also requires travel throughout the SRHS service area; employees must provide their own transportation

Preferred

Bachelor's degree in Human Resources, Business Administration, Healthcare Administration, or a related field preferred; or an equivalent combination of directly related experience

Two (2) years of experience in health benefits, payroll, retirement programs, or other employee benefit programs preferred

Intermediate knowledge of Microsoft Access is preferred