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The Buckle, Inc. · 22 hours ago

Sales and Management Intern

Conway, AR

Internship

Onsite

Intern

The Buckle, Inc. is a retail company focused on creating enjoyable shopping experiences for guests. The Sales and Management Intern will assist in various sales, merchandising, and operational tasks while gaining insights into retail management and customer service.

Retail

No H1B

Responsibilities

Greet Guests with a friendly, engaging attitude, and is consistently prepared to provide legendary service to each Guest

Answer questions regarding the store and its merchandise

Recommend, select, and help locate or obtain merchandise based on Guest needs and desires

Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobing experience

Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team

Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices

Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management

Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area

Help Guests try on or fit merchandise

Check out and bag purchases

Prepare merchandise for alterations

Knowledgeable of all exchange and return procedures for Guests

Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals

Meets or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect

Place Special Orders or call other stores to find desired merchandise

Maintain and build good Guest relationships to develop a client based business

Develop and maintain knowledge of Buckle’s customer service expectations in order to meet the needs of every Guest

Consistently maintain high standards, whether or not the Manager is present

Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend

Maintain a positive attitude at all times creating a positive floor culture

Present merchandise in a manner that will maximize sales and achieve optimum merchandise turn

Stay current on product range

Work with other Teammates and Guests to identify product improvements, new product ideas and new product feedback

Ensure sales floor is consistently sized and new freight is appropriately displayed

Ability to work a flexible schedule, which may include mornings, evenings, and weekends, and the day of/day after Thanksgiving and Christmas, based upon store and business needs

Open and close cash registers, use magnetic card readers, perform tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits

Watch for and recognize security risks and thefts, and know how to prevent or handle these situations

Follow all Loss Prevention guidelines, including daily bag and purse checks

Develop and maintain knowledge of Point of Sale (“POS”) procedures

Understand and execute all policies regarding payments, exchanges and Loss Prevention practices

Perform merchandising tasks, such as handling freight, re-merchandising, preparing displays, completing price markdowns, and transfers

Consistently maintain a clean, organized, and shoppable store to fulfill Buckle’s mission statement

Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns

Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner

Understand and apply the Buckle’s Code of Ethics and all Buckle’s policies, procedures, and handbooks

Complete Teammate Orientation, Beginning Leadership, and Recruiting, Interviewing and Hiring sections of the Buckle Management Manual

Provide weekly reports and progress updates to the Area Manager and District Manager

Develop an understanding of Buckle’s products, sales presentation and merchandising process

Put knowledge into action by managing a product category – set sales goals, educate teammates and track your own results

Lead and motivate the team by tracking the specific department or company tool through Performance Tracker. Examples include: Build a Specific Denim Brand, Tops, Accessories, Shoes, Buckle Card, Activewear, Outerwear, Swimwear

Develop recruiting, merchandising and leadership skills

Actively participate monthly in conference calls

Take ownership and responsibility for all required assignments within the Internship

Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit

Special projects and other duties as assigned