American Express ยท 2 days ago
Product Designer (UX), GMNS
New York, NY
Full-time
Hybrid
Mid Level
$104K/yr - $175K/yr
3+ years expAmerican Express is a company with a long history of innovation and a commitment to customer service. They are seeking a Product Designer to join their Global Merchant & Network Services Design Team, focusing on enhancing digital experiences for Merchant and Network customers.
Credit CardsFinanceFinancial ServicesPaymentsTravel
No H1B
Responsibilities
Elevate the overall quality of UX and UI design of digital experiences for Merchant and Network customers
Partner closely with the Product, Research, Analytics, Marketing, and Engineering teams to define and create designs
Deliver designs and work with Engineering to ensure proper implementation
Develop insight-driven solutions by partnering with our Researchers & Analytics team to incorporate user findings and principles throughout the creative process
Transform ideas, business opportunities, partner feedback, and research into a vision that provides a clear, useful, and desirable outcome for users
Regularly share your designs and review the work of other team members to gain insights, feedback, and drive cross-team collaboration
Look for and share opportunities to refine both individual and team processes
Clearly and confidently communicate with an affinity for visual storytelling
Be a passionate advocate for Amex Merchant and Network customers
Qualification
Required
3+ years professional experience
Experience working closely with product and engineering teams in an agile environment
Exceptional skills in UX and Interaction design
Mastery of Figma, design and prototyping tools
Experience utilizing or contributing to design systems and DesignOps
Experience managing and prioritizing multiple projects
Experience communicating to business partners how design delivers on user and business goals
Bachelor's degree in a related field or relevant work experience
Must be able to work in-office from NYC at least 3 days/week
Preferred
Experience implementing UX writing and microcopy best practices
Understanding of information architecture and how to apply it to design
Experience creating journey maps and service blueprints to understand and communicate a full end-to-end experience
Experience working in a heavily regulated industry or on a project with substantial design constraints
A portfolio highlighting your end-to-end design process
Benefits
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
Company
American Express
American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Brett Mooney
CEO & Country Manager, American Express Canada
Stephen J. Squeri
Chairman and CEO
Recent News
2026-01-09
2026-01-09
The Motley Fool
2026-01-06
Company data provided by crunchbase