Bank of Ann Arbor ยท 2 days ago
Deposit Operations Specialist
Ann Arbor, MI
Full-time
Onsite
Mid Level
3+ years expBank of Ann Arbor is seeking a Deposit Operations Specialist to support the processes of the Deposit Operations Department. The role involves handling exception items, processing transactions, and ensuring compliance with bank policies and regulations.
BankingCustomer ServiceFinancial Services
Responsibilities
NSF/OD Item processing with departments, lenders and front-line team members
Resolution of exceptions account items (NSF, Non-post, Stops Pays, etc.)
Ensure correct documentation received for Stop Payments & Reg CC Holds entered on the system and confirm data entered to be accurate
Process daily incoming and outgoing returns (ACH, Checks)
Generate daily notices to be mailed to customers and departments
Review/Mail customer corrections
Review/Respond to ACH pre-notes and Notifications of Change (NOC)
Initiate NOCs if necessary
Review/Process/Balance branch items, incoming and outgoing cash letters, and outgoing foreign check items
Render and/or print deposit account statements
Research and respond to deposit account inquiries/disputes
Process account transaction disputes to achieve compliance with Regulation E standards
Respond to ATM/Debit card requests/inquiries from internal and external clients including opening, modifying and/or closing
Process & balance credit card payments
Lock Box deposit processing
Complete incoming and outgoing (foreign and domestic) wire transactions according to bank policy and procedures
Respond to emails and phone calls to department
Assist department leaders with audits and reports
Ensure internal controls are maintained and bank policies supported
Perform other duties as assigned
Qualification
Required
High School diploma or equivalent
Excellent work ethic, high levels of integrity, ability to prioritize and results focused
Knowledge and experience with bank core system processing software and proficiency with Windows based applications and operations related software
Work independently in a fast-paced environment
Dedicated to the delivery of excellent client service to interact effectively with clients and team members at any level in the organization
Attention to detail to ensure accuracy
Excellent verbal and written communication skills
Knowledge of Federal and State regulations pertaining to bank operation functions
Preferred
some college or BA/BS preferred; history of relevant continued education is highly preferred
3 - 5 years of experience in a financial or banking environment preferred
Knowledge of check processing, ACH, wire transfers and card services preferred
Demonstrated success in a similar role within a bank operations or retail team; account reconciliation and deposit operations experience preferred
Company
Bank of Ann Arbor
Bank of Ann Arbor is a financial institution that provides banking services to clients with total assets.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Tim Marshall
President and CEO
Daniel Cherry
SVP Chief Compliance Officer
Recent News
Michigan Venture Capital Association
2022-01-26
Company data provided by crunchbase