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State of Florida · 3 days ago

HUMAN SERVICES ANALYST - 64004656

Orlando, FL

Full-time

Onsite

New Grad, Entry Level

The Florida Department of Health is seeking a Human Services Analyst to manage WIC vendor relationships and oversee compliance monitoring within Orange County. This role involves coordinating vendor activities, maintaining IT equipment databases, and ensuring program integrity through accurate reporting and communication with stakeholders.

Government Administration

Responsibilities

Maintains primary responsibilities for WIC vendor management acting as the liaison between the WIC vendor and state office and WIC participants

Coordinates and conducts local vendor activities

Processes applications from prospective vendors, conducts site visits and makes recommendations regarding vendor participation

Coordinates bi-annual renewal applications for independent stores

Provides orientation training for new vendors

Explains WIC policies and procedures, checks food inventories and prices, reviews sanctions for abuse

Revisits new stores as required to provide follow-up training

Obtains food inventories and price checks at established intervals

Conducts vendor monitoring visits as needed or requested by the State WIC office

Monitors corrective action by vendors

Coordinates vendor training and special audits with state vendor coordinators

Notifies WIC staff and vendors of changes in allowed foods

Responds to both vendor and client questions and concerns

Maintain database and inventory of all IT equipment for the WIC program in an Access database and updates in the Asset Management System used by the State

Deploys all equipment related to the WIC Florida Wise data system

Provides on-the-job training for all distributed systems users

Loads software onto multi-function office automation equipment

Receive and conduct inventory of all WIC equipment, submit in Asset Manager system as requested

Pulls and work daily mandated reports from Florida Wise data system including but not limited to: Access Monitoring Report, Dual Enrollment Report, Single User Certification Report

Reviews and completes monthly WIC Duplicate Enrollment Reports for submission to State or submission to State Office, delete and update duplicate enrollment as requested by sites

Receives, inventories and distributes WIC EBT cards to WIC sites

Maintains Monthly EBT card count and complete reconciliation of Master EBT card inventory

Attends and participates in staff development and training and required in-service training sessions, as well as regularly scheduled departmental staff meetings

Performs Other Related Duties As Required

Qualification

WIC program knowledgeVendor managementDatabase managementInventory managementFlorida Wise systemMultitaskingTraining skillsProblem-solvingCommunication skills

Required

Currently have a valid Florida Driver's License. If not, you will be required to get a Florida Driver's License within 30 days of hire

Requires the incumbent to travel to another WIC locations throughout Orange County. In the absence of a county vehicle, you will need to have access to a personal vehicle or reliable transportation

Willing to work before, during, and/or beyond normal work hours or days in the event of an emergency. This may include working in a special needs or Red Cross shelter, or performing other emergency duties including, but not limited to, responses to or threats involving any disaster or threat of disaster, man-made or natural. Emergency duties may also include in-state and/or out-of-state deployment

Have experience managing inventories

May require lifting and carrying items weighing 20–30 pounds. Are you able to safely perform this physical requirement

This position requires strong knowledge of WIC program policies, compliance monitoring, and vendor regulations

Must be skilled in coordinating applications, renewals, site visits, and training, while maintaining accurate records and communicating policy changes

They must be able to analyze vendor participation, monitor corrective actions, and build cooperative relationships with vendors and staff

Strong abilities in multitasking, problem-solving, and responding to questions ensure effective program operations and compliance

This role requires knowledge of database and asset management systems to track WIC IT equipment

Must be skilled in distributing hardware and software for the FLWISE system, conducting inventories, and submitting records in the Asset Manager system

They must also be able to train users, support equipment deployment, and ensure accurate reconciliation of inventory

This role requires knowledge of the Florida Wise data system and reporting requirements for WIC program compliance

The incumbent must be skilled in pulling and reviewing daily mandated reports such as Access Monitoring, Dual Enrollment, and Single User Certification

They must also be able to complete monthly Duplicate Enrollment Reports for submission to the State Office, ensuring accuracy by deleting or updating duplicate records as requested by sites

Strong abilities in data review, reconciliation, and timely reporting are essential to maintain program integrity and compliance

This role requires knowledge of inventory management practices and WIC program procedures for handling EBT cards

The incumbent must be skilled in receiving, tracking, and distributing cards to WIC sites, maintaining monthly