Apply on Employer Site

Walmart Canada · 1 week ago

Senior Manager, Editorial Operations - Walmart Connect

San Bruno, CA

Full-time

Onsite

Senior Level, Lead/Staff

$108K/yr - $216K/yr

8+ years exp

Walmart Canada is part of Walmart Inc., which helps brands reach Walmart’s 150 million weekly shoppers through omnichannel media solutions. The Senior Manager, Editorial Operations leads the editorial engine to ensure content is accurate and compliant, while establishing editorial strategy and operational rigor across teams.

DeliveryRetailShopping

Responsibilities

Define and own editorial standards, style guides, and quality benchmarks across all content types

Establish governance frameworks for content review, approvals, and lifecycle management

Act as the final editorial authority for high-visibility, enterprise-level content

Design and manage scalable editorial workflows, intake models, and prioritization frameworks

Set SLAs and capacity models to support predictable delivery across vertical and industry teams

Lead process optimization efforts to reduce rework and accelerate time-to-market

Lead and develop a team of Editorial Operations managers and editors

Coach managers on stakeholder management, operational excellence, and decision-making

Foster a culture of accountability, quality, and continuous improvement

Partner with Legal, Brand, Compliance, Marketing Ops, and Sales Enablement to ensure alignment

Translate business and go-to-market needs into clear editorial plans and execution models

Serve as a trusted advisor to vertical and industry leaders on content readiness and quality

Define KPIs for editorial efficiency, quality, and throughput

Use data and insights to identify bottlenecks, inform resourcing decisions, and improve workflows

Qualification

Editorial operationsContent strategyStakeholder managementMarketing operationsB2B marketingOperational excellenceCross-functional partnershipData analysisTeam leadership

Required

8–10+ years of experience in editorial operations, content strategy, or marketing operations

Proven experience leading editorial teams in a complex, matrixed organization

Strong understanding of brand governance, compliance, and enterprise content standards

Exceptional stakeholder management and operational leadership skills

Bachelor's degree in Business, Marketing, Communications, or related field and 3 years' experience in marketing or related field OR 7 years' experience in marketing or related field

Preferred

Experience supporting sales enablement or B2B marketing organizations preferred

Leading cross-functional projects

Marketing or related field

Supervisory experience

Masters: Business Administration

Benefits

Competitive pay

Performance-based bonus awards

Medical, vision and dental coverage

401(k)

Stock purchase

Company-paid life insurance

PTO (including sick leave)

Parental leave

Family care leave

Bereavement

Jury duty

Voting

Short-term and long-term disability

Company discounts

Military Leave Pay

Adoption and surrogacy expense reimbursement

PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.