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Universal Fire & Casualty Insurance Company · 2 days ago

Strategic Support and Communication Coordinator

Dublin, OH

Full-time

Hybrid

Mid Level

4+ years exp

Universal Fire & Casualty Insurance Company is a hybrid property and casualty insurer and insurtech providing innovative insurance solutions. They are seeking a Strategic Support and Communication Coordinator to manage internal and external communications while executing strategic initiatives.

Commercial InsuranceInsuranceProperty InsuranceRisk Management

Responsibilities

Provide comprehensive support to the management team across Distribution, Marketing, Legal, and Underwriting

Manage calendars, coordinate meetings, travel arrangements, and industry events

Prepare documents, presentations, and reports for leadership and industry engagements

Support marketing campaigns, customer communications, and recurring company updates

Develop and execute social media and digital marketing initiatives, creating visually compelling content

Leverage AI and insurtech tools to enhance operations and communication strategies

Collect and organize content from stakeholders, ensuring effective delivery of messages to employees, agents, and partners

Manage CRM data, e-marketing distribution lists, and track campaign performance

Build and maintain strong internal and external relationships with colleagues, MGAs, and industry organizations

Assist with project and change management, ensuring smooth adoption of organizational initiatives and technology solutions

Qualification

PropertyCasualty insuranceMicrosoft Office SuiteCRM toolsDigital marketingProject managementAdobe Creative SuiteAnalytical abilitiesCommunication skillsInterpersonal skillsOrganizational skillsProblem-solving skillsAttention to detailAdaptability

Required

Minimum of 4-5 years of experience in the property and casualty insurance industry, with exposure to marketing and administrative support

Strong proficiency in Microsoft Office Suite, Teams, and SharePoint

Experience with CRM, marketing automation, and analytics tools

Skilled in design software (Adobe Creative Suite, Canva, AI-powered platforms)

Demonstrated project management, organizational, and event planning experience

Excellent communication and interpersonal skills, with strong attention to detail

Ability to handle confidential information with discretion

Willingness to travel domestically as needed

Preferred

Bachelor's degree in marketing, communications, or a related field preferred

Benefits

Health insurance with a company-contributed HSA

Dental insurance

Vision coverage

Short-term disability insurance

Long-term disability insurance

AD&D insurance

Employee Assistance Program (EAP)

Company-matched 401K

Unlimited PTO for exempt employees

Other family-friendly and work/life balance benefits

Company

Universal Fire & Casualty Insurance Company

Universal Fire & Casualty Insurance Company (UFCIC) currently underwrites commercial property, general liability, business owner’s package (BOP), commercial multi-peril (CMP), and inland marine products.

Founded in 2001

Waterford, Michigan, USA

11-50 employees