Mindful Support Services ยท 3 days ago
Entry Level Accounts Receivable Specialist - Seattle, WA
Seattle, WA
Full-time
Onsite
New Grad, Entry Level
$21/hr - $21/hrMindful Support Services is a company dedicated to empowering therapists, psychologists and nurse practitioners to dive into private practice, without doing all of the leg work that comes with it. The Entry Level Accounts Receivable Specialist will be responsible for communicating with clients about their balances, strategizing overdue payments, and educating clients on insurance benefits while collaborating with team members to meet departmental goals.
BillingHealth CareLead GenerationMedicalMental Health
Responsibilities
Communicate with clients regarding balances, partner with them to ensure accurate information and payment is received
Strategize with clients on ways to complete their overdue payments
Educate clients on insurance benefit details and financial responsibility
Navigate escalated calls with empathy and healthy boundary-setting
Collaborate with team members to meet department goals and daily tasks
Qualification
Required
Experience in a customer service role with performance metrics
Ability to communicate professionally, respectfully, and effectively
A resilient mindset to work through difficult calls with compassion
Motivation to receive feedback and continually grow
A team-oriented mindset to foster collaboration and new ideas
Experience with high call volume or in a fast paced customer environment
Preferred
Working knowledge of Excel (preferred but not required)
Basic understanding of health insurance (preferred but not required)
Benefits
75% coverage of health, dental, and vision insurance
Free virtual health plan
Health Savings Account
15 PTO days accrued annually
6 paid holidays per year
401(k) with employer matching
Life Insurance
Professional development training and opportunities for advancement
Company
Mindful Support Services
Mindful Support Services offers mental health, lead generation, marketing, and administrative solutions.
Founded in 2011Mountlake Terrace, Washington, USA
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jessica Crain
Co-Founder, Chief Operating Officer
Company data provided by crunchbase