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Hoplite Group · 1 day ago

Social Media Manager

Tampa, FL

Full-time

Onsite

Mid, Senior Level

Hoplite Group is seeking a Social Media Manager to support contracted services for the U.S. Central Command (CENTCOM) Public Affairs Directorate (CCPA). This role involves executing communication strategies, managing social media platforms, and providing insights through statistical analysis to support senior leadership decision-making and counter-propaganda efforts.

AdviceAnalyticsManagement ConsultingRisk ManagementTraining

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Plan and manage CCPA’s English-language social media and website platforms, as well as foreign-language social media platforms, including creative design and technical maintenance

Oversee Regional Media Specialists in the planning, development, coordination, and synchronization of regional and language-specific communication plans

Conduct statistical analysis of social media and website platforms, tracking viewership and followership by URLs, regions, and other factors to provide CCPA leadership with trend analysis relevant to the CENTCOM AOR

Plan, develop, coordinate, synchronize, and produce frequent posts for CCPA’s social media and website platforms, especially during crisis events or at the request of senior CENTCOM leadership

Maintain security compliance for all CCPA social media and website platforms, ensuring adherence to CENTCOM and DoD security requirements and policies

Support emergent 24/7 surge requirements outside normal working hours during crises, unforeseen events, or as directed by CCPA leadership

Update CCPA’s English-language social media and website platforms regularly

Track social media aliases of influential individuals and organizations within CENTCOM-related information environments, make recommendations for engagement, and maintain a daily updated database of articles and talking points in OneNote

Provide monthly written reports with insights and best practices regarding CENTCOM-related digital media platform usage (English and regional languages), including executive-level summaries and recommendations on timing, platforms, and content prioritization

Develop and deliver a three-week digital media publication plan, by platform and by language, in coordination with Regional Media Specialists

Information Gathering: search and collect data from diverse sources, including online platforms, databases, publications, and reports. Analysis: analyze the collected information to identify trends, patterns, and insights that may be valuable for the organization. This will involve data analysis, content analysis, or other analytical techniques

Assessment of Credibility: evaluate the credibility and reliability of the information gathered to ensure that accurate and trustworthy data is used for decision-making

Reporting: prepare reports, summaries, or presentations based on analysis to communicate findings to relevant stakeholders within the organization

Monitoring and Alerting: continuously monitor sources for new information relevant to the organization and set up alerts or notifications to ensure timely awareness of important developments

Risk Assessment: assess potential risks and opportunities based on the information gathered, helping the organization to make informed decisions and mitigate potential threats

Collaboration: collaborate with other Specialists or departments within the organization to share insights and coordinate responses to emerging issues

Tool and Technology Utilization: stay updated on tools and technologies used for information gathering and analysis, such as data mining software, social media monitoring tools, and analytical platforms

Stakeholder Engagement: engage with external stakeholders to exchange information, collaborate on analysis efforts, and build partnerships for mutual benefit

Legal and Ethical Compliance: ensure compliance with legal and ethical standards governing the collection and use of publicly and commercially available information, including privacy laws and intellectual property rights

Training and Development: provide training to colleagues on effective methods for gathering and analyzing publicly and commercially available information or contribute to the development of best practices within the organization

Crisis Response: During crisis situations or emergencies, provide real-time updates and analysis to support decision-making and response efforts

Quality Assurance: ensure the accuracy, relevance, and reliability of the information analyzed, employing rigorous quality assurance processes to maintain high standards of data integrity

Strategic Planning: participate in strategic planning processes by providing insights and recommendations based on the analysis of publicly and commercially available information, helping to shape the organization's goals and priorities

Qualification

Social media strategyStatistical analysisDigital content managementMultilingual strategiesDoD compliance knowledgeLeadership skillsCrisis responseTrainingDevelopmentLegal complianceWriting skillsOrganizational skillsFlexibilityCollaboration

Required

Proven experience managing and executing social media strategies and website content for large organizations, preferably within government, military, or international contexts

Strong understanding of social media platforms, analytics tools, and digital content management systems

Demonstrated ability to conduct statistical analysis of digital platforms, providing insights on viewership, followership, engagement, and regional trends

Experience developing and implementing digital media publication plans, including multi-platform, multilingual strategies

Familiarity with CENTCOM's mission and the dynamics of the CENTCOM Area of Responsibility (AOR)

Knowledge of DoD and CENTCOM policies, including social media security and compliance requirements

Excellent writing, editing, and content creation skills with the ability to tailor messages for diverse audiences across multiple platforms

Strong leadership and coordination skills, with experience overseeing regional or language-specific communication teams or specialists

Ability to track and analyze activity from influential individuals and organizations across digital platforms and provide actionable recommendations

Proficiency with tools such as Microsoft Office Suite, OneNote, social media scheduling software, and analytics dashboards

Strong organizational skills and attention to detail, with the ability to produce high-quality reports, summaries, and briefings for senior leadership

Flexibility to support 24/7 surge operations during crises or unforeseen events as directed by CCPA leadership

Top Secret/Secure Classified Information (TS/SCI) Security Clearance Required

Bachelor's degree in Communications, Journalism, Marketing, Public Relations, International Relations, or a related field (Master's preferred)