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SafelyYou · 1 day ago

Director of Strategic Accounts

United States

Full-time

Remote

Lead/Staff, Director/Executive

5+ years exp

SafelyYou is a company dedicated to empowering safer, more person-centered care across senior living through innovative technology. The Director of Strategic Accounts will drive revenue growth, manage client relationships, and ensure alignment of solutions with client goals.

Artificial Intelligence (AI)Elder CareElderlyHealth Care

Responsibilities

Drive revenue growth by effectively managing existing accounts and identifying expansion opportunities; Meet or exceed individual revenue goals through strategic account planning and relationship building

Cultivate and maintain strong, trusted relationships with C-level individuals (CEOs, COOs, CFOs, etc.) of clients; Proactively engage in strategic discussions, understand their business objectives, and align our solutions to drive mutual success

Negotiate and influence outcomes through data-driven business cases, strategic relationship management, and knowledge of SafelyYou offerings

Foster a collaborative client management approach by actively engaging new sales, marketing, customer success, and project management teams; Utilize available resources to deliver a world-class customer experience and achieve shared business objectives

Stay informed about industry trends, the competitive landscape, and new products through networking, professional organizations, and publications

Lead contract negotiations with prospective clients to ensure successful deal closures and hand off completed deals to the implementation and clinical success teams

Deliver high-quality, motivational presentations to clients, effectively addressing their questions about products, prices, and availability

Update and maintain all opportunities and follow-on activities in the Company's CRM system to ensure accurate and up-to-date information, including accurate pipeline and forecasting

Qualification

Enterprise account managementSaaS experienceNegotiation skillsCRM managementMarket awarenessG SuiteOffice 360SalesforceSlackBI toolsCommunication skillsInterpersonal skillsOrganizational skillsProblem-solving skills

Required

CANDIDATES MUST BE LOCATED IN THE UNITED STATES

Bachelor's degree or equivalent experience

5+ years experience as an Account Manager or equivalent in a SaaS company, preferably in a startup environment

Passionate about our mission and our technology

Proven experience in enterprise account management or sales, ideally within the healthcare or senior care industry

Strong track record of meeting or exceeding expansion targets and renewal metrics

Exceptional communication, negotiation, and interpersonal skills

Demonstrated ability to build and maintain strong customer relationships

Strong organizational skills with the ability to deliver on multiple projects at a time

Demonstrated ability to wear many hats, manage ambiguity, and apply problem-solving skills

Superb interpersonal skills, ability to quickly build rapport with customers and constituents

Comfortable working in a remote and independent environment

Experience with G Suite, Office 360, Salesforce, Slack and BI tools

Willingness to travel up to 25% of the time

Ability to occasionally lift heavy equipment

Benefits

Fully paid employee premiums for Medical, Dental, and Vision

401k Program

Monthly Education, Well-being & WFH stipends

Non-accrual PTO

Growth Potential

Company Retreats

Medical & Family/Parental Leave

Company

SafelyYou

Originating in 2015 as the doctoral research of CEO George Netscher—and inspired by his own family's experience with Alzheimer's disease—SafelyYou was spun out of UC Berkeley’s Artificial Intelligence Research Lab, one of the top five AI research groups in the world.

Founded in 2015

San Francisco, California, USA

51-200 employees