Related Management Company · 1 day ago
Property Administrator (Affordable Housing)
New York, NY
Contract
Onsite
Mid, Senior Level
$70K/yr - $75K/yr
5+ years expRelated Management Company is a premier owner/operator of real estate managing hundreds of properties across multiple states. The Property Administrator for Related’s Willets Point project supports day-to-day operations, providing administrative and operational support while serving as a point of contact for residents, tenants, and vendors.
Real Estate
Responsibilities
Work with General Manager to manage financial aspects of operations for the property; assistance in preparation of property budgets, monthly asset reports, monthly financial change forms, and capital expenditure tracking
At the direction of the General Manager, supervises Concierge/Door staff
Aids in hiring, training and evaluation of leasing/office/maintenance staff, in conjunction with Resident Manager and General Manager
Assist in the supervision of specific site program administration and ensures that the site is in compliance with brand standards including property presentation, marketing, apparel, etc
Ensures compliance with all federal, state and local laws, specifically, Fair Housing regulations at site level
Special projects as assigned by General Manager, Regional Manager, Vice President, and senior leadership
Assists in the preparation of annual operating budgets. Along with the management team, responsible for staying within budgetary guidelines for items within one’s control
Assists the General Manager in ensuring that major budget items are completed as scheduled according to proper standards
Initiates and implements policies, procedures, forms, schedules and/or controls with the approval of the General Manager to properly manage the staff and physical plants
Along with management team, supervises appropriate building security measures, incident documentations and proper notifications of management, owners and/or insurance carriers where necessary
Assists General Manager with regular comparable site analysis and comp grids as well as shopping of competition
Works closely with General Manager, Regional Manager, and Vice President for Revenue Management to set price points, review target markets and initiates advertising or 'specials' with the approval of the General Manager/ Regional Manager
Ensures that there is adequate coverage for the leasing office and maintenance at all times. This coverage may include 7 days a week, extended hours of operation or working on weekends, whichever method is appropriate
Works to complete the renewal process and speaks with residents after the leasing agent has exhausted all attempts to negotiate a renewal
Controls vacancy losses through proactive suggestions and in-depth knowledge with local markets
Assists General Manager in ensuring that all site staff employees have access to necessary computer software and hardware by completing the IT Checklist
Oversees the Resident Service Specialists’ responsibility to facilitate sublease/surrender options
Ensures site is compliant with company standards with regards to rent collection, including work with attorneys and collection agencies
Confirms timely compliance with all reporting deadlines, i.e., accounts payables/receivables to the regional office
Reviews/approves bad-debt write offs and invoice credit memos and makes recommendation to General Manager on appropriate action
Familiar with all procedures and requirements of accounts payable and accounts receivable
Approves all time sheets including O/T and temporary labor for submission to the regional office on a weekly basis (for corresponding direct reports)
At General Manager’s direction, drafts disciplinary and/or probationary letters to site level personnel and provides comprehensive backup for the General Manager
Directly supervises concierge/door/lobby staff and ensures adequate coverage
Engages with union when appropriate and after consulting with human resources. Actively participates in grievance and arbitration processes
Encourages site staff in completing Employee Engagement Survey. Works closely with General Manager to create and execute Action Plan for Employee Engagement
Hires, trains, and supervisors seasonal amenity attendant
Schedules one evening per week to be available to meet and greet residents in the lobby area with Resident Service Specialists
Assists the concierge staff, during breaks or heavy traffic intervals, to facilitate the workflow and to provide 'face time' with the residents
Conducts monthly roof-to-basement comprehensive inspections with General Manager and submits inspection form to Regional Manager
Assists in the completion of the monthly budget variance report
Assists in the completion of the monthly asset report
As needed, and when applicable, assures timely compliance in conjunction with the Compliance team with all responses to audits, whether generated for in-house use or required by federal, state or municipal agencies
Ensures adherence to site regulatory agreements
Handles all resident complaints expeditiously, diplomatically and professionally
Confirms that residents are fully and properly notified of all issues that affect their residency
Thoroughly familiar with each site lease and enforces the House Rules and Regulations of the site as well as the Pet Agreements and Smoke Free Riders and any regulatory programs in place and documents significant violations of either
Attends court proceedings as required
Embodies 'Expect more at home' service commitment in all interactions with residents
Reviews, prior to submission, newsletter and building-wide resident correspondence
Ensures execution, according to brand standards, of resident events and partner offers
Ensures follow up to Resident Surveys for new and established residents
Oversees proper preventive maintenance schedules and ensures adherence to the same. This includes facilitation of Permission to Enter as needed by Resident Manager
Works with Resident Manager to ensures compliance with contracts regarding work being performed by third party contractors. Establishes RFP’s for major capital projects when directed to by General Manager
Confirms appropriate market rate standards of curb appeals for all sites at all times
Qualification
Required
5+ years of progressive property management or operations leadership experience
Proven ability to lead and inspire teams while balancing operational efficiency and resident satisfaction
Strong knowledge of affordable housing programs, compliance processes, and regulatory requirements
Exceptional communication, organizational, and problem-solving skills
Ability to thrive in a fast-paced, dynamic environment with a hands-on, solutions-focused approach
Preferred
Experience in leasing up luxury residential or mixed-use property management strongly preferred
Benefits
Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities
Company
Related Management Company
Related Management Company (RMC) is A subsidiary of Related Companies, a leading owner and operator of real estate, managing a $60+ billion portfolio of premier residential and commercial properties across the U.S.
1001-5000 employees
H1B Sponsorship
Related Management Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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2025 (5)
2024 (2)
2023 (1)
2022 (2)
2021 (2)
Funding
Current Stage
Late StageCompany data provided by crunchbase