Zenith Insurance Company (United States) · 2 days ago
Workers' Comp Claims Specialist
Zenith Insurance Company is a team of Workers' Compensation Specialists committed to helping businesses succeed. They are seeking a Workers' Comp Claims Specialist to investigate and manage claims, ensuring compliance with guidelines and maintaining relationships with claimants.
Financial ServicesInsurance
Responsibilities
Under technical direction, works within significant limits and authority on assignments of higher technical complexity and coordination
Responsible for Claims management of assigned cases within guidelines of published performance standards
Opens new Claims, completes three-point contact, and performs needed investigations to determine compensability as well as possible subrogation or apportionment, according to state and/or Zenith’s timeframes and guidelines
Sets appropriate reserves according to Zenith’s timeframes and guidelines
Follows appropriate procedures for system documentation to preserve data integrity
Monitors and maintains accuracy of reserves over the life of the claim; when new information is received re-evaluates and recommends reserves according to Zenith’s standards
Creates and executes action plans needed to bring case to closure
Completes detailed settlement evaluations and recommends appropriate settlement value, within authority; negotiates claim settlements with injured workers and/or injured workers’ attorneys
Maintains regular contact with injured workers, employers and agents to develop positive relationships and establish credibility
Apply principles of logical thinking to define problems, collect data, establish facts, and draw valid conclusions
Works productively and harmoniously with others on a consistence basis
Respond positively to direction and criticism of performance
Consistently maintain professional and appropriate demeanor
Perform other duties as assigned
Qualification
Required
High School Diploma Or equivalent
1+ years claim or insurance experience preferred
Basic technical workers' compensation Claims knowledge
Strong verbal and written communication skills with emphasis on telephone communication required
Strong math and reading skills required
Meets all state regulatory standards regarding licensing, continuing education, and other requirements
Preferred
Bachelor's Degree or equivalent combination of training/experience
1+ years claim or insurance experience preferred. Previous workers' compensation experience helpful
Benefits
Medical, Dental and Vision Insurance
Flexible Spending Accounts
Paid Parental Leave
Life, AD&D and Disability Insurance
401(k), Employee Share Purchase Plan (ESPP)
Education and Training Reimbursement
Paid Leave: 3 weeks/year Vacation, 2 weeks/year Sick Leave
10 paid Company Holidays, 2 Personal Days, 2 Floating Holidays
Employee Assistance Program (EAP)
Company
Zenith Insurance Company (United States)
Zenith is the premier specialist in workers’ compensation nationally, and a leader in property and casualty insurance for the California agriculture industry.