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Wolters Kluwer · 22 hours ago

Inside Sales Director - North America - CCH Tagetik

United States

Full-time

Remote

Mid, Senior Level

$137K/yr - $244K/yr

5+ years exp

Wolters Kluwer is a global leader in professional information services, and they are seeking an Inside Sales Director for North America to lead and develop a high-performing Inside Sales team. This critical leadership role focuses on enterprise pipeline generation and coaching teams to convert inbound demand and drive outbound prospecting for high-quality opportunities.

BankingFinanceInformation ServicesInformation TechnologyLegalMobilePublishingSoftware

Responsibilities

Lead and develop a team of 6 Inside Sales Representatives and 1 support role

Coach ISRs on: Outbound prospecting strategies, Objection handling, Email and call scripting, & Multi-touch, multi-persona engagement

Foster a culture of accountability, performance, and continuous improvement

Conduct regular 1:1s focused on pipeline creation, opportunity quality, and results

Own enterprise demand generation for North America

Drive pipeline creation through: Inbound MQL conversion (from marketing, events, website traffic), & Outbound prospecting into target enterprise accounts

Ensure opportunities are: Validated as real and active, Properly qualified, & Positioned to progress through the sales cycle

Partner closely with: Enterprise Account Executives, Marketing, & Sales Operations

Lead the team against clear, measurable KPIs, including Pipeline generated (target experience: $25M+ annually), Opportunity volume and validation, & Conversion rates from lead → opportunity → close

Use data to guide coaching, forecasting, and performance management

Drive disciplined use of: Salesforce (SFDC), Groove, Clari, ZoomInfo, & LinkedIn Sales Navigator

Partner with the Global Inside Sales Center of Excellence (CoE) to: Align on best practices, Implement enablement programs, & Standardize processes and reporting

Qualification

Sales LeadershipDemand GenerationEnterprise SaaS ExperienceSalesforceABM StrategiesPipeline ManagementCoaching SkillsData-Driven Decision MakingCommunication Skills