Cape Rey Carlsbad Beach, A Hilton Resort & Spa · 1 day ago
Social Catering Sales Manager - OEM
Carlsbad, CA
Full-time
Onsite
Entry, Mid Level
$75K/yr - $80K/yr
2+ years expCape Rey Carlsbad Beach, A Hilton Resort & Spa, is a luxurious beachfront resort located in Carlsbad, California, seeking talented individuals to join their team. The Social Catering Sales Manager is responsible for promoting and coordinating events, selling banquet services, and ensuring excellent service through effective communication and collaboration with clients and hotel staff.
Hospitality
Responsibilities
Develop and execute sales action plans to close on targeted accounts and/or business within a market segment
Respond to incoming sales inquiries for the hotel within 4 hours of receipt
Maintain a balance of account maintenance and prospecting for new business
Contact representatives from respective market segments to solicit business for the hotel
Adhere to the hotels sales guidelines and book profitable business based on need times including but not limited to prospecting, outside sales calls, solicitation, site inspections, sales blitz, and presentations
Establish and maintain existing accounts within your market segment
Solicit, negotiate and confirm new and repeat business through various efforts (lead follow up, telemarketing, direct mail, referrals, internet prospecting, etc.) to maximize revenues to meet/exceed goals
Use networking 'social media for business' tools such as LinkedIn to research existing & potential accounts, and develop new contacts for the hotel
Entertain potential clients/guests. Invite clients to the hotel for entertainments, lunches and site inspections
Make prospecting calls
Develop and implement creative sales strategy by analyzing historical, current and future hotel/market/account trends
Participate in training, trade shows, field trips and community, industry and professional organizations to maintain high visibility in support of the achievement of sales and revenue goals
Prepare creative ways in which to reach out to a potential client for future business
Analyze requirement of function, outline available hotel facilities and services offered and quote pricing
Assist in planning and participating in sales blitz
Obtain reader board summaries from competition and prospect accordingly
Davidson Lead Referral Program. Actively seek business opportunities for other company-managed hotels
Consult newspapers, trade journals, internet, etc., to learn of contemplative conventions and social functions and to learn about the market and trends
Follow through on leads from the group sales department
Meet or exceed the annual sales goals set by the DOS/DOC/Budget including sales activity production
Confer with guest and hotel department heads to plan function details, such as space requirements, publicity, time schedule, food service and decorations
Utilize proper communication channels to inform operating areas of customer's contract needs and potential requests
Prepare for and attend all applicable pre-cons and post-cons
Arrange for VIP amenities to be delivered
Check on functions regularly as they are being executed for groups
Prepare and send advance brochures/menus to prospective customers
Prepare and receive cash deposits, billing and payments
Manage the function book and adjust space in order to ensure maximum potential revenue
Sell liquor in accordance with state liquor laws
Work with group sales and Executive Chef in menu planning to maximize revenue based on customer budget
Relay accurate forecasting information for rolling forecast
Promote employee empowerment
Demonstrate positive leadership characteristics, which inspire employees
Report all unsafe conditions immediately
Participate in annual competitor survey
Complete other duties as assigned by supervisor to include cross training
Qualification
Required
Bachelor's degree and/or 2+ years of hotel sales experience
1 year food and beverage experience
Strong understanding of negotiation and interpretation of contracts
Developed business communication skills, both written and verbal
Understanding/knowledge of Microsoft office
Confident and professional appearance
Proactive sales approach, assertive and fast paced, driven to succeed
Execute and support Hotel Customer Service Standards and Hotel's Brand Standards
Understanding of respective market segment, competitor's strengths, weaknesses, economic trends, supply and demand
Work well under pressure
Time management skills. Being able to work on multiple projects with desired outcome for each
Ability to communicate effectively with public and other employees
Creativity in designing events
Working knowledge of banquet department (sets, AV equipment, scheduling, menu planning)
Ability to design menus in conjunction with the culinary department to maximize operating profit
Preferred
Experience with major Hospitality Sales CRM system, i.e. Delphi, Daylight and/or brand CRM such as Marriott CI/TY or Starwood ISAC
Benefits
Multiple Tiers of Medical Coverage
Dental & Vision Coverage
24/7 Teledoc service
Free Maintenance Medications
Pet Insurance
Hotel Discounts
Tuition Reimbursement
Paid Time Off (vacation, sick, bereavement, and Holidays).
401K Match
Company
Cape Rey Carlsbad Beach, A Hilton Resort & Spa
Nestled along the coast in northern San Diego, just 150 steps to the surf, Cape Rey boasts beautiful ocean views, fresh coastal cuisine from Chandler’s Restaurant and unparalleled relaxation at the award-winning Ocean Crest Spa.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase