Intelligent Technical Solutions · 1 day ago
IT Project Technician
Olympia, WA
Full-time
Hybrid
Entry Level
$19.93/hr - $25.73/hr
2+ years expIntelligent Technical Solutions is a Managed Services Provider looking for an entry-level Project Technician I to support IT project deliveries. The role involves hands-on technical implementation and customer-facing responsibilities, ensuring projects are executed on time and meet quality standards.
ConsultingInformation TechnologySoftware
Hiring Manager
Mikee Lianne De Torres
Responsibilities
Install, configure, and support hardware, software, and network infrastructure as part of client project engagements
Execute technical tasks for projects including, but not limited to, server deployments, workstation rollouts, network equipment installations, cloud migrations, and security solutions
Perform structured testing and validation of installed solutions to ensure they meet project requirements and client expectations
Collaborate with Project Managers to understand scope, timelines, and deliverables
Travel to client locations to perform technical work, resolve deployment issues, and provide end-user guidance during project cutovers
Represent the company professionally and build strong rapport with client stakeholders
Provide clear communication on project status, challenges, and progress while onsite
Prepare and stage equipment prior to onsite deployment
Document all technical steps, configurations, and outcomes in the company’s project management system
Assist with post-project support and handoff to the Managed Services team
Work closely with senior project engineers for escalations and guidance on complex issues
Maintain accurate project documentation, including network diagrams, configuration notes, and asset inventories
Follow established best practices, change management, and quality assurance procedures
Qualification
Required
2+ years of experience in IT support or project delivery, preferably in a Managed Services Provider environment
Strong technical skills in Microsoft 365, Windows Server, Active Directory, networking (LAN/WAN, VLANs, firewall configuration), and endpoint deployment
Familiarity with virtualization platforms (VMware, Hyper-V) and cloud technologies (Azure, AWS)
Experience with Immybot is favorable
Troubleshooting skills across hardware, software, and networking
Strong customer service orientation with the ability to explain technical concepts to non-technical users
Ability to work independently and manage time effectively while balancing multiple projects
Ability to lift, carry, and transport equipment weighing up to 50 lbs
Ability to work in a hybrid environment, including onsite client visits and in-office project work
Willingness to travel to client sites (local and occasionally regional)
Willingness to work evenings or weekends as needed for system cutovers, migrations, or urgent deployments
Availability to work Monday through Friday, 8:00 AM–5:00 PM Pacific Time (PST)
Preferred
Relevant certifications such as CompTIA Network+, CompTIA Server+, Microsoft Certified: Modern Desktop Administrator Associate, Microsoft Certified: Azure Fundamentals, or equivalent
Experience with PSA/RMM tools (e.g., ConnectWise, Automate, Immybot)
Prior experience working in a fast-paced MSP environment with multiple concurrent client projects
Benefits
Medical Insurance Plan
Dental & Vision
Life Insurance
Disability Coverage
Paid Time Off (starts at 15 days per year)
Maternity/Paternity Leave
Paid US Holiday
Retirement Plan
Salary Advancement/Loan
Health & Wellness Program
Company-paid training and certification
Supplemental Life Insurance (Employee-paid)
Supplemental Health Plans (Employee-paid)
Company
Intelligent Technical Solutions
Intelligent Technical Solutions has been helping small businesses in the Las Vegas, Phoenix.
201-500 employees
H1B Sponsorship
Intelligent Technical Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2020 (1)
Funding
Current Stage
Growth StageTotal Funding
unknown2022-07-19Acquired
Leadership Team
Tom Andrulis
Chief Executive Officer
Recent News
2024-11-12
2024-11-05
Company data provided by crunchbase