NEOGOV · 1 day ago
Tourist Information Counselor (Temporary)
Fulton County, PA
Full-time
Onsite
Entry Level
$18.46/hr - $18.46/hr
1+ years expNEOGOV is looking to hire a Tourist Information Counselor for the Fulton County PennDOT Welcome Center. This position is essential for providing visitors with accurate travel information and promoting tourism within Pennsylvania, while enhancing customer service for various stakeholders.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Enhance customer service for all stakeholders associated with the PENNDOT Welcome Center, including travelers, tourism industry partners, internal staff, vendors, and more
Provide essential information to visitors about their stay in Pennsylvania, such as directions and hotel options, thereby promoting tourism within the state
Advance PENNDOT’s outreach initiatives by fostering stronger relationships with the tourism sector through specialized programs at the Welcome Center, engaging in familiarization tours, participating in travel expos, and executing other tasks as directed by your immediate supervisor or division manager
Support both internal and external communications to optimize the operations of the Welcome Center Division, ensuring a seamless experience for all who interact with our services
Qualification
Required
One year of experience in work involving public contact; or an equivalent combination of experience and training
You must be willing and able to work in and commute to Fulton County PennDOT Welcome Center: I-70 westbound, 1/2 mile north of PA/MD border
You must have the ability to be 'on call' between 7:00 am to 7:00 pm, seven days a week? Currently hours are 9:00 am to 5:30 pm
You must have the ability to report to work within 1-hour of being called in
You must have front facing public contact experience
You must have one year of work experience involving public contact
You must have experience working with computers
You must have experience answering phones, composing emails, compiling reports, tracking office activities and inventory, entering data, and filing
You must be able to perform essential job functions
Preferred
Five or more years of full-time experience in work involving front facing public contact
High school diploma or equivalent
Benefits
Health coverage
Vision
Dental
Wellness programs
Paid vacation
Paid sick leave
Eight weeks of paid parental leave
Military leave
Paid time off for most major U.S. holidays
Flexible work schedules
Work-from-home opportunities
Internal mobility
Professional development
Workplace charitable giving
Special employee-only discounts and rates on a variety of services and memberships
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
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Government Technology US
2025-10-31
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