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EarthLink · 1 week ago

Inside Sales Expert

Norton, VA

Full-time

Onsite

New Grad, Entry Level

$52K/yr - $80K/yr

EarthLink is a nationally certified 'Great Place to Work' organization seeking ambitious Inside Sales Experts to join their growing team in Norton, VA. The role involves engaging with customers, providing tailored solutions, and closing sales efficiently while exceeding performance metrics.

Cloud ComputingInformation TechnologyOutsourcing

Growth Opportunities

Responsibilities

Close Sales Efficiently: Engage inbound callers, identify their needs, and offer tailored EarthLink internet solutions, often closing sales in just one call

Provide Expert Consultation: Recommend EarthLink’s products and services, ensuring that each customer gets the perfect solution

Build Trusting Relationships: Create rapport, skillfully address objections, and leave a lasting positive impression

Think Quickly: Evaluate pricing, availability, and enrollment options, delivering solutions with precision

Exceed Goals: Meet and surpass performance metrics by adapting to changing customer needs and expectations

Qualification

Closing skillsNegotiation skillsPersuasion skillsDynamic communicationActive listeningResilience under pressureMicrosoft OfficeMicrosoft TeamsCustomer-focused attitude

Required

Desire to learn negotiation, persuasion, and closing skills

Customer-focused attitude with strong active listening skills

Dynamic communication abilities to set EarthLink apart

Resilience under pressure with an optimistic, goal-oriented mindset

Proficiency in using computer systems, including Microsoft Office and Teams

Minimum of a high school diploma or GED

Benefits

Paid Classroom Training at $17.50 per hour (must meet criteria to graduate)

Paid Learning Lab/Pre-Production at $20.00 per hour (must meet criteria to advance in program)

Comprehensive Benefits: Medical, Dental, Vision, Paid Time Off (PTO), Employee Assistance Program, Life & Disability insurance, and a 401(k) with a company match.

Access educational assistance, professional development tools, and referral bonus programs.