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Magna International · 2 days ago

Technical Learning and Development Specialist

Lowell, MA

Full-time

Onsite

Mid, Senior Level

$106K/yr - $1,196K/yr

5+ years exp

Magna International is a leader in automotive technologies, and they are seeking a Technical Learning and Development Specialist for their New Mobility division. This role involves designing and managing training programs to empower employees and customers in utilizing their products effectively, while collaborating with internal teams to enhance training experiences.

AutomotiveIndustrial EngineeringManufacturing

Responsibilities

Design and deliver training programs for employees, customers, and partners on Magna New Mobility products, services, and processes

Develop training materials, including presentations, manuals, e-learning modules, and videos

Lead onboarding programs for new hires to ensure a smooth integration into the organization

Organize and conduct training sessions for customers to maximize product adoption and satisfaction

Identify training needs through surveys, performance data, and feedback; adjust programs accordingly

Track and analyze training effectiveness using KPIs and feedback; implement improvements

Utilize learning management systems (LMS) and other tools to deliver and manage training content

Work closely with product, engineering, and customer success teams to ensure training content is accurate and up-to-date

Qualification

Training Program DevelopmentContent CreationLMS FamiliarityPresentation SkillsCommunication SkillsCustomer TrainingNeeds AssessmentPerformance MeasurementTechnology IntegrationOrganizational SkillsFacilitation Skills