Guardian Industries · 1 day ago
Business Systems Analyst - Salesforce
Auburn Hills, MI
Full-time
Hybrid
Mid Level
3+ years expGuardian Industries is a company focused on improving the quality of life through innovative products. They are seeking a Business Systems Analyst to assist in the acceleration of value realization from their Commercial transformation efforts, particularly through the use of Salesforce and other digital tools.
AutomotiveManufacturing
Responsibilities
Provide business analysis expertise in support of our Salesforce Implementation, enhancements and support
Be a key member of an agile project team collaborating across business and IT technical teams using strong analytical, problem-solving, decision-making, and communication skills ensuring that deliverables are aligned to prioritized requirements and business needs
Challenge the business assumptions so that requirements and delivered solutions meet current/future needs
Make recommendations and proposals for implementation of business process and customer experience. Present, discuss strategies and technical information in a manner that establishes rapport, persuades others, and establishes understanding for technical and non-technical audiences
Work closely with the Commercial Transformation team to highlight issues, risks, and support delivering to the project deadlines, achieving an appropriate balance between time, quality, and cost
Build strong relationships with key stakeholders across Technology, Business customers, and Software partners to ensure that we are supporting the projects and business goals
Support the Global Product Owner / SMEs in writing acceptance criteria, hosting discovery sessions, grooming sessions, etc. for the sprint work within Salesforce
Coordinate with the technical leads to understand the estimate of cost for various options available and translating that effort/cost in business-friendly terms to the Product Owner
Write the solution design for all Configurations items and work closely with the dev team for all technical Solutions Design
Collect and analyze business functional requirements to produce design documents, functional specifications, and business process maps to facilitate project scoping and initiation
Liaise with Data and Analytics teams to ensure adherence to MDM and analytics strategies
Collaborate with QA and other team members to support solution testing
Facilitate and document reported defects and maintain solution status
Review existing business processes to determine where automation / improvements will drive efficiency. Facilitate change, drive operational excellence, and strive for continuous improvement
Recommend uses of software functionality, design solutions
Collaborate with the rest of the IT members to identify appropriate internal or external solutions
Qualification
Required
Minimum of 3 years of experience in IT roles supporting Salesforce
Previous experience in business process mapping, defining system requirements and test scenarios
Strong hands-on experience with Microsoft Office tools (ADO, Word, Excel, PowerPoint etc.)
Ability to travel up to 10%
Preferred
Bachelor's degree in Business, Computer Science or related field
Salesforce Admin certification
Experience with declarative customization including the creation of Flow, Process Builder, Approval Processes, Validation Rules, Workflow rules, Reports and Dashboards
Experience with Azure DevOps (ADO) or equivalent Life Cycle Management tool
Experience working in Agile based methodologies (SCRUM, Kanban)
Broad general IT skills and knowledge (productivity tools, SDLC tools, general industry knowledge)
Benefits
Medical
Dental
Vision
Flexible spending and health savings accounts
Life insurance
ADD
Disability
Retirement
Paid vacation/time off
Educational assistance
Infertility assistance
Paid parental leave
Adoption assistance
Company
Guardian Industries
Guardian Industries is a provider of building materials, plastic coatings, and prefabricated glass products. It is a sub-organization of SRG Global.
5001-10000 employees
H1B Sponsorship
Guardian Industries has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (2)
2021 (1)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
unknown2016-11-21Acquired
Leadership Team
Mark Smillie
Chief Information Security Officer and IT Director
Recent News
Company data provided by crunchbase