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Reliable Medical · 1 week ago

Rehab Administrative Assistant

North Richland Hills, TX

Full-time

Onsite

Mid Level

$20/hr - $22/hr

3+ years exp

Reliable Medical is committed to improving lives through compassionate care and optimal outcomes. They are seeking a motivated and detail-oriented Rehab Administrative Assistant to support the rehabilitation services by performing various administrative tasks, including client outreach, appointment scheduling, and maintaining patient records.

Health CareMedical Device

Responsibilities

Make outbound calls to prospective clients to introduce our company, provide information, and gather patient and insurance demographics

Enter accurate and complete patient and insurance information into the system to maintain updated records

Schedule appointments for clients and coordinate with staff to ensure smooth scheduling

Schedule ATP (Assistive Technology Professional) evaluations as required

Triage incoming referrals, ensuring proper handling and appropriate follow-up

Call clients one week prior to their scheduled appointments to confirm the date and time

Provide thorough follow-up on all paperwork, ensuring accuracy and completeness

Prepare correspondence, such as consent forms and project update letters

Handle mail distribution by sorting, scanning, and distributing incoming and outgoing mail

Scan and distribute new projects to support staff to facilitate efficient workflow

Verify insurance information and ensure compliance with insurance requirements

Answer emails promptly and professionally, providing accurate information and assistance

Accurately and efficiently enter data into relevant systems and maintain medical files

Create and maintain project workflows, ensuring tasks are tracked and completed in a timely manner

Perform general administrative duties to support the rehabilitation department's overall functioning

Practice and adhere to all HIPAA, HQAA, and compliance rules and regulations

Perform any other duties assigned by the supervisor to contribute to the success of the rehabilitation department

Qualification

Healthcare administrative experienceData entry proficiencyHIPAA compliance knowledgeCommunication skillsAttention to detailOrganizational skillsMultitasking abilityReimbursementTeam collaborationTime management skills