BeloForm Craft · 1 month ago
Customer Service Trainer
Beloform Craft is a forward-thinking organization dedicated to empowering teams and shaping exceptional leaders. They are seeking a Customer Service Trainer to develop and deliver training programs that enhance customer service performance and align with the company's values.
Architecture & Planning
Responsibilities
Develop and implement training programs focused on customer service excellence
Conduct group and one-on-one training sessions to enhance communication and service skills
Evaluate team performance and identify areas for improvement
Update and refine training materials to align with industry standards and company goals
Provide ongoing support, guidance, and feedback to team members
Ensure all training aligns with Beloform’s mission, values, and quality expectations
Qualification
Required
Strong communication and presentation abilities
Ability to motivate, teach, and inspire teams
Solid understanding of customer service principles and best practices
Detail-oriented, organized, and capable of managing training schedules effectively
Creative approach to designing engaging and impactful training content
Benefits
Growth and career advancement opportunities.
Supportive and professional work environment.
Training tools and resources provided.
Full-time position with long-term development potential.
Company
BeloForm Craft
At BeloForm Craft, we believe in the transformative power of architecture to shape the world around us.
Funding
Current Stage
Early StageCompany data provided by crunchbase