OKANA Resort & Indoor Waterpark ยท 1 day ago
SPA RECEPTIONIST
Oklahoma City, OK
Full-time
Onsite
New Grad, Entry LevelPyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment. The Spa Receptionist role involves providing exceptional customer service, managing appointments, processing payments, and promoting spa services to ensure a memorable guest experience.
Hospitality
Responsibilities
Maintain clean and organized work area
Demonstrate exceptional customer service skills, be personable and helpful to clients
Demonstrate full knowledge of use and maintenance of spa facility and services offered
Check-in appointments, greet Spa guests, promote and sell Spa services with detailed knowledge
Complete other duties as assigned by supervisor
Coordinate, schedule, organize, and upsell Spa and retail services
Qualification
Required
High School diploma
Fluent in English; Good communication skills to interact with clients and resort associates
Personable, customer-centric attitude
Listening skills to understand client needs/requests and ensure a positive experience
Preferred
Previous experience in a day spa and retail establishment preferred
Computer proficiency in Microsoft 365 and resort point of sale system
Benefits
Comprehensive health insurance
Retirement plans
Paid time off
On-site wellness programs
Local discounts
Employee rates on hotel stays
Growth opportunities
Festive environment
Perks & discounts
Company
OKANA Resort & Indoor Waterpark
Situated along the Oklahoma River in the Horizons District near downtown Oklahoma City, OKANA Resort & Indoor Waterpark invites you to discover a world-class destination like none other.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase