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New Season · 22 hours ago

Patient Registration Coordinator

Tampa, FL

Full-time

Onsite

Entry Level

1+ years exp

New Season is a leading national health care service provider specializing in outpatient treatment for individuals living with Opioid Use Disorder. The Patient Registration Coordinator is responsible for clerical and administrative services in greeting, registering, and admitting patients, as well as scheduling appointments and ensuring accurate information is entered into the registration system.

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Responsibilities

Complete the pre-registration process for all new clients and schedule appointments accordingly, including orientation of new patients, monitoring all patient activities on center premises, and providing customer service as a point of contact for patient inquiries, as applicable

Collects co-payments and patient financial responsibility at the time of service

Ensures that all necessary demographics, billing, and clinical information obtained has been entered in the registration system with timeliness and accuracy

Maintain strong communication with Program Director, physicians, and other nursing staff regarding intakes

Verify insurance benefits and obtain prior authorization as necessary

Complete Administrative tasks including answering phones, check and deliver mail, maintain supply inventory, anticipate supply needs, order supplies, and verify receipt of supplies, as applicable

Maintains confidentiality and safeguards the operations of the business

Keep lines of communication open with the Clinic Operations Team to ensure individualized goals are met

Adheres to the service policy and principle of CMG/New Seasons

Other duties assigned

Qualification

Electronic Health RecordsInsurance VerificationCustomer ServiceBasic Computer LiteracyCommunication SkillsAttention to DetailProblem SolvingTime Management