TEKsystems · 1 day ago
Claims Specialist
Englewood Cliffs, NJ
Contract
Onsite
Mid Level
$22/hr - $25/hr
3+ years expTEKsystems is a leading provider of business and technology services, and they are seeking a Claims Specialist to support the Product Safety/Product Liability Department. The role involves managing claims, ensuring effective communication with stakeholders, and generating reports to assist in claims management.
Information Technology
Responsibilities
Collaborate with team members in the Product Safety department PL Insurance Carrier outside law firm and 3rd Party administrators
Generate daily/weekly/monthly reports with analysis and recommendations
Manage 4-7 ongoing and ad-hoc projects that may include KPIs and Metrics
Ensure that all projects have required documentation as they move through the project tollgates
Communicate to Product Liability leadership on project status and escalation/decision points
Works cross functionally with HQ teams in Korea occasional evening conference call and SEA operations to manage all possible risks
Pending Claim Management KPI TAT Management - Claim registration to closure
Product Verification
Liability Assessment by reviewing diagnosis results
Reporting on high-profile claims to the leadership
Qualification
Required
3-5 years of hands-on claims management customer care experience
Expertise in MS Excel and PPT
Proven capability to analyze data and develop a course of action
Proven ability to prioritize and manage multiple projects meet deadlines and drive to resolution
Process procedure strategic planning and project development experience
Experience working with and influencing cross-functional teams
Experience working within the insurance and/or home appliance industry a plus
Experience with product development or testing a plus
Experience working in a complex and wide organization and department
Claims Adjuster License a plus
Takes project ownership and possess leadership qualities with an entrepreneurial approach
Analyze make judgments decisions and recommendations for ongoing and new projects or tasks
Apply critical thinking and imaginative solutions to analyze and present solutions to challenges based on data
Communicate professionally both verbally and through written correspondence
Explain reports and analysis to all levels of the organization
Ability to think analytically and deep attention to detail
Project management skills advantageous
Numbers and processes oriented analytical skills
Initiative and can do attitude Ownership with Initiative
Sense of urgency Flexible self-motivated self-organized self-directed and results-oriented
Customer service focus with excellent relationship management skills
Ability to effectively engage with and facilitate collaboration with diverse groups/stakeholders
Demonstrated ability to interact with peers supervisors managers and senior management
Team oriented but able to work independently and manage multiple tasks
Able to perform complex quantitative analysis Advanced Excel skills to flag risk and report in timely manner
Capability of storytelling visually and speaking to small groups 5-10 people
Bachelors Degree or equivalent experience
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
2025-11-19
2025-10-29
Company data provided by crunchbase