Assured Environments · 1 day ago
Operations Support Specialist
New York, United States
Full-time
Onsite
New Grad, Entry Level
$33/hr - $35/hrAssured Environments, a member of the Rentokil family of companies, is a global leader in Pest Control and other services. The Operations Support Specialist will work closely with the district leadership team to enhance productivity and service quality while maintaining customer relations and supporting service specialists.
Facilities Support Services
Responsibilities
Building and maintaining good customer relations
Maintaining high service standards at all accounts
Participation in group meetings and account reviews
Completion of independent and group on-going training
Serve as a coach and mentor for Service Specialists
Ability and willingness to work flexible hours
Being an interactive member in team work environment
May require participating in a rotating on-call schedule for off-hours and weekends
Qualification
Required
Advanced LOB/PNOL knowledge
Excellent problem solving skills
Self discipline to work efficiently without direct supervision
Strong verbal and written communication skills
Handle high dependency customer service issues
Must have proficient district level knowledge
Courteously and effectively interact with a diverse group of coworkers and customers
The ability to identify and solve problems without direct guidance and provide follow through with action steps until resolution is reached
Strong attention to detail and willingness to learn
Excellent organization and time management skills
Must have and express a sense of urgency when dealing with client and partner concerns
Must have excellent verbal and written communication abilities
Able to work 40+ hours per week including Saturday's as needed
Must possess a valid driver's license
Benefits
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period!
Training and development programs available
Tuition Reimbursement benefits (for FT Colleagues)
Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more
401(k) retirement plan with company-matching contributions
Vacation days & sick days
Company-paid holidays & floating holidays
A company mindset that prioritizes health, safety, and flexibility
Company
Assured Environments
Assured Environments is a facilities services company that provides pest control services.
Founded in 1934
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase