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Chubb · 22 hours ago

Claim Director-Cyber

Jersey City, NJ

Full-time

Hybrid

Senior Level, Lead/Staff

$79K/yr - $134K/yr

8+ years exp

Chubb is a world leader in insurance, providing a diverse range of insurance services globally. The Claim Director-Cyber will manage complex cyber claims, ensuring compliance with best practices while building relationships with clients and stakeholders.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Manage complex first-and third-party cyber claims

Timely and accurately analyze and address coverage issues under cyber policies

Conduct timely and effective investigations through appropriate use of internal and external resources that are in compliance with Financial Lines Best Practices protocols

Effectively document all relevant events in a timely and efficient manner as case facts are developed, to include an evaluation of liability, damages and exposure

Set timely and accurate indemnity and expense reserves. Manage reserves throughout the life cycle of each claim with appropriate documentation supporting any reserve changes

Complete timely and concise claim reports

Oversee defense counsel and vendors throughout the life of the claim

Travel to and attend meetings, mediations, settlement conferences and trials as needed

Build and maintain relationships with external and internal customers to include insureds, counsel, and producers

Proactively manage a claim inventory of primary files in accordance with Financial Lines Best Practices

Adhere to all statutory regulations and Unfair Claims Practices Acts requirements

Qualification

Cyber claims handlingInsurance coverage knowledgeInvestigative skillsAnalytical skillsNegotiation skillsInterpersonal skillsOrganizational skillsCollaboration skillsCommunication skills

Required

8-10 years of claims handling or similar experience

If you do not already have one, you will be required to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure

Articulate in both written and oral communication

Demonstrated ability to deliver high caliber customer claim service in a fast-paced environment

Advanced listening and negotiation skills

Advanced knowledge of and attention to detail in, insurance coverage and contracts

Strong investigative and analytical skills

Strong organizational skills to manage a claim inventory independently

Strong interpersonal skills and ability to cultivate and maintain business relationships with a wide spectrum of people internally and externally

Strong collaboration skills