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Fort Worth ISD · 1 week ago

Administrative Assistant III - Benefits

Fort Worth, TX

Full-time

Onsite

Mid Level

$40K/yr - $48K/yr

3+ years exp

Fort Worth ISD is seeking an Administrative Assistant III for their Benefits department. The role involves providing assistance to employees regarding their benefits, maintaining records, and ensuring accurate data entry and reporting related to employee benefits.

Responsibilities

Prepares and maintains records in all Enterprise Resource Planning (ERP) systems related to employee benefits

Verifies benefits selected by the employee and ensures they are accurately entered into the benefits modules and reported to the appropriate vendors in a timely manner; including verifying additions and deletions of deductions as legally applicable, working discrepancy reports, processing changes, adjustments, and refunds in the payroll warrants, tracking newly hired employees, processing various reports, and so forth

Enters data for internal and external use, including daily updates such as processing new hires, maintaining changes in family status, processing out of age dependents, and researching/addressing discrepancies

Provides excellent customer service to the employees of FWISD; responds to inquiries and requests received in person, via written forms or correspondence, via telephone, or by e-mail

Prepares and presents information as directed

Prepares and mails correspondence related to Employee Benefits; bills employees who are in a no-pay status or on an approved Leave of Absence; prepares Social Security and National Medical Support Notices, submitting benefit claims with carriers as needed

Enters purchase requisitions on behalf of the department

Creates, retrieves, reviews, and maintains files

Qualification

Employee benefits knowledgeFMLAHIPAA knowledgeMicrosoft Office 365Data entry accuracyRecords administrationCustomer serviceInterpersonal skillsAttention to detailCommunication skillsOrganizational skills