Hilton Hawaiian Village Waikiki Beach Resort · 1 day ago
Credit and Collections Clerk - Hilton Hawaiian Village Waikiki Beach Resort
Hilton Hawaiian Village Waikiki Beach Resort is looking for a Credit and Collections Clerk to join their team. The role involves assisting in all activities related to credit approval processes and the collection of overdue accounts, ensuring that credit policies and procedures are understood and followed.
Hospitality
Responsibilities
Assisting in all activities related to credit approval process and collection of overdue accounts
Collects past due accounts through phone calls and correspondence
Maintains files and detailed call reports for collection activity
Ensures credit applications are recorded and processed
Assists departments in resolving billing procedures
Ensures credit policies and procedures are known and understood
Attends weekly staff meetings to go over schedules, group arrivals, new hotel policies and discuss any problems or suggestions
Qualification
Required
Minimum of 3 years of customer service experience
Minimum 1 year of experience of A/R and collections
Proficiency in Microsoft Office
Benefits
Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.
Company
Hilton Hawaiian Village Waikiki Beach Resort
Hilton Hawaiian Village is Waikiki's only beachfront resort and sits on 22 lush tropical acres.
Funding
Current Stage
Late StageCompany data provided by crunchbase