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Technogym · 1 day ago

Client Advisor - Los Angeles

Los Angeles, CA

Full-time

Onsite

Entry, Mid Level

$31.25/hr - $31.25/hr

2+ years exp

Technogym is a world-leading brand in wellness and fitness, known for innovative solutions that inspire people to live healthier lifestyles. The Client Advisor will deliver an excellent in-store experience, guide customers through product offerings, and contribute to store sales performance while maintaining exceptional customer service.

FitnessHealth Care

Responsibilities

Contribute to the Store Sales Performance by achieving the sales targets

Maintain good product knowledge and ensure an outstanding customer experience

Be proactive in attracting new customers and maintaining relationships with existing ones to generate new business opportunities

Actively participate in design events and trade shows, to collect and convert as many leads as possible

Handle customer complaints, seeking assistance and ensuring issues are resolved to the satisfaction of the customer and the company

Constantly promote a unique, memorable shopping experience (implementing customer focus, storytelling, extraordinary service, selling skills and aptitude)

Keep the CRM system up to date

Exceed all behavioral requirements, adhering to the dress code and appearance guidelines

Ensure the store is perfectly in line with the Brand Guidelines in terms of VM, appearance and atmosphere. Respect company norms and procedures and adhere to Security and Health and Safety regulations

Always be informed on brand activities, locations, events and marketing activities

Cooperate with other Consumer Sales Functions (Field Sales and Teleselling) in an omni-channel approach, in order to facilitate and speed up the customer journey