Catholic Charities Boston ยท 1 day ago
Administrative Assistant Yawkey Center
Boston, MA
Full-time
Onsite
Mid Level
3+ years expCatholic Charities Boston is seeking an Administrative Assistant to oversee the building lobby and reception areas while maintaining confidentiality for the agency and its clients. The role involves greeting visitors, managing front desk operations, and performing clerical tasks to support general operations.
CharityNon ProfitSocial
Responsibilities
Greet all employees and visitors in a professional manner
Ensure building safety by closing of building, including unlocking and locking front and side entrances, parking lot gate, and arming and disarming alarm at end of business day, as needed. Notify Office Manager and Vice President of all safety concerns
Maintain an organized front desk reception area
Monitor activity at the main entrance
Check in all visitors by having them sign in and out at reception, distribute visitors' badge, and contact designated individual or department. Visitors are not to be left unattended throughout the building
Provide telephone services such as answering telephones in a timely & polite manner, transferring calls, receiving and conveying messages as needed
Receive, sort, and/or distribute mail and packages for all programs on site. Maintain postage and delivery logs
Maintain and update building and phone directories
Provide front desk coverage. Back up coverage must be requested and present before leaving the desk unattended
Promptly reporting issues related to phone services, door locks, elevator malfunctions, electrical issues interior and exterior, alarms, cameras, general maintenance, as well as police activity, and disruptive guest to the Office Manager or designee
Work is performed in an office environment with the use of keyboards, phones, photocopiers, and other office equipment. Prolonged sitting and standing may be necessary
Maintain professional boundaries and client confidentiality
Attendance of internal and external meetings and trainings as required
Other responsibilities as assigned
Qualification
Required
A High School diploma or HISET equivalent is required
Three years' prior experience working as an administrative assistant or in a reception area in a multi-functioning busy environment
Bilingual ability is required. English/ Haitian Creole, English/Spanish, English/ Portuguese, and/ or English/ Cape Verdean Creole
Strong organizational skills with the ability to multi-task
Experience with Microsoft Office 365, use of the internet, zoom, and other technology platforms including telephone systems
Pleasant telephone and interpersonal skills required with demonstration of ability to show patience and compassion to people in crisis or exhibiting signs of stress
Demonstrates ability to work cooperatively with others including staff and programs in building
Ability to work effectively and compassionately with people of diverse cultural, ethnic, social, and economic backgrounds
Company
Catholic Charities Boston
Our mission is to welcome and serve, with compassion and respect, all those in need by providing life's necessities, education, and advocacy to move families towards self-sufficiency.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jennifer Mendelsohn
Advising CFO
Leah Sullivan
Chief Financial Officer
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